Expert Broker Services by Pro Global: Solutions for Policy Management, Operational Resilience and Staffing

Broker Services

Discover how Pro Global can support your business

Broker Services

Welcome to Pro Global Broker Services. Our team of experts bring a wealth of knowledge and experience to support your in-house team, as we understand the challenges that brokers face in today's competitive market.

As a trusted outsource partner, we offer a wide range of technical expertise to support all aspects of your busienss, help you maintain operational resilience and secure the right talent.

Our services span across various lines of business from highly complex to more straightforward high volume books of business. With the support of our Broker Services, you can focus on core revenue-generating activities while improving your customer experience.

Let us support your sustainable growth and help you overcome the challenges of the constantly evolving broker sector. Contact us today to arrange a conversation.

How we help you to achieve best outcomes

At Pro, we understand the importance of technical excellence to support your business' operational resilience and securing the necessary expertise. That's why we act as a trusted outsource partner, offering a wealth of knowledge and experience to support your in-house team. Our services span across various lines of business such as Property & Casualty, Aviation, Energy, Reinsurance, Construction, Financial Products and many more.
Our team is dedicated to freeing up your time to focus on core revenue-generating activities while improving your customer experience. We offer technical processing, policy management insight and claims support as you scale your business into new territories and classes. Our focus areas include finance and compliance management, virtual brokering, flexible systems implementation and more.

Why Pro has the team you want to work with

At Pro, we're committed to supporting the sustainable growth of our broker clients. We know that brokers face challenges in achieving sustainable growth, efficient scalability, and finding the right resources to provide excellent service. With the introduction of new technology, the broking sector is undergoing changes and pressures. But we're here to help. Our expertise in operational resilience, scalability, and implementation of new technology and data initiatives makes us the ideal partner for brokers. Our focus is on supporting our broker clients with a broad range of services across five key areas. With our Broker Services, you can be confident that you are receiving unparalleled depth and breadth of knowledge across multiple disciplines, business classes, and territories.

Front End Support

Premium Processing

Claims Adminstration & Triage

Insurance Broking Accounts (IBA)

Legacy

Our Broker Services team offer a broad range of expertise and with the global insurance broker market continuing to grow year-on-year, it’s a key area of focus for Pro and one which plays to our strengths as a trusted outsource partner.

Dani Rosser - Head of Broker Services

Case Study

Supporting a world leading speciality broker

We provided a team of specialists, senior technicians and technicians to deliver the premium processing functions in the client’s own systems, adhering to agreed service level agreements (SLAs) relating to turnaround times and accuracy of processing.

Our clients

Contact our Broker Services team:

Latest Insights

Pro MGA sees 2024 as year of territorial expansion

This interview was originally published in Insurance Day, and is shared here with permission and thanks. Read the original here The managing general agent (MGA) […]

Growing a healthy pipeline of MGA talent

This interview was originally published in Insurance Business magazine, and is shared here with permission and thanks. Read the original here Amid supermarket shortages and […]

Encouraging the next generation of talent

When 16-year-old Ollie Dalzell finished his GCSEs, he spent part of his summer break shadowing Pro MGA’s CEO, Danny Maleary, to find out what the […]