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    • Insurance Broker Services

    Scalable support for brokers across technical and operational delivery

    Overview

    Pro Global supports brokers across Latin America with operational solutions that improve efficiency, accuracy and delivery. From premium processing to binder management, our services allow brokers to stay compliant, responsive and focused on client relationships.

     

    We understand the challenges of managing complex workloads, meeting SLAs and staying on top of regulatory demands. Our team works in partnership with brokers to resolve bottlenecks, reduce risk and strengthen operational governance — all while acting as a trusted extension of your team.

    What We Offer

    We deliver tailored operational support to brokers across a broad spectrum of technical activities, including invoicing, reconciliation, bordereaux processing and facility administration. By embedding our specialists into your workflows, we provide scalable solutions that keep your operations running smoothly and ensure your reporting remains accurate and timely.

     

    Our expertise is particularly valuable when launching or managing broker-led facilities, where managing volume and meeting compliance obligations are key. With a focus on accuracy, turnaround time and contractual alignment, we help you keep clients and insurers confident in your capabilities.

    Key Service Features Include

    Premium processing and reconciliation

    Manage billing, endorsements, invoicing and reconciliation with speed and accuracy.

    Bordereaux cleansing and management

    Prepare, analyse and report bordereaux to meet regulatory and contractual standards.

    Contract certainty and slip preparation

    Ensure policy documentation is aligned, clear and compliant with market expectations.

    Broker facility support

    Set up and manage broker-led facilities with technical and administrative expertise.

    Benefits

    We help brokers streamline operations, improve reporting and build stronger market relationships.

    Reduce admin burden: Free up internal teams by outsourcing technical and manual processes.

    Improve speed and accuracy Faster turnaround times and fewer errors across key processing tasks.

    Meet compliance requirements Consistent, auditable delivery that meets delegated authority and market standards.

    Support client service excellence Maintain responsiveness and reliability, even during peak periods.

    “With Pro, we’ve improved accuracy, cleared legacy issues and created more time to focus on our clients — they’re a real partner in our success.”

    Case Studies

    Overviews of client problems and our solutions

    Find out more about how our digital experts have helped our global clients across multiple areas of audit services. Each case study goes into detail of how our subject matter experts have helped clients with identifying the route cause of their problems and finding solutions.

    Contact

    Do you need to focus on your business and improve your customer experience? Contact us to learn more about what we can offer.

    Get in touch now and find out how we can work together.

    María Florencia Villalva
    
Insurance Services Manager

     

    Meet the team

    Richard Emmett

    Head of Insurance Services

    UK

    Profile

    Dani Rosser

    Head of Broker Services

    UK

    Profile

    David Payne

    Client Manager

    UK

    Profile

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    Contact the team

    +44 (0)207 068 8000
    getintouch@pro-global.com
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    © Copyright 2025 Pro Insurance Solutions Limited. Todos los derechos reservados.
    El Grupo Pro incluye empresas autorizadas y reguladas en diversas jurisdicciones, incluído el Reino Unido, que operan bajo la marca Pro Global (con la excepción de Pro MGA Global Solutions Ltd y sus empresas asociadas). Pro Global Holdings Limited es un holding registrado en Inglaterra y Gales, con domicilio social en Southgate House, Southgate Street, Gloucester, GL1 1UB (n.º de registro 10532385).
    Pro MGA Global Solutions is a trading brand of Pro MGA Solutions Limited which is a company incorporated and registered in England and Wales, whose registered address is One America Square, 17 Crosswall, London EC3N 2LB (Reg No. 10575665) with its principal place of business (office) at 18 King William Street, London EC4N 7BP. Pro MGA Solutions Limited is authorised and regulated in the UK by the Financial Conduct Authority (FRN: 770419).