Sarah is a highly experienced Senior Claims Handler/Account Manager in the London Market with over 25 years of experience in the insurance and reinsurance industry. She has a strong background in claims handling, including Property Damage and Business Interruption claims, originating from various parts of the world such as the USA, South America, and Scandinavia. Sarah has excellent knowledge of Lloyds Market practices and the Lloyds Claims Scheme.
She is responsible for managing a team of 7 claims handlers and admin staff, leading a client service team, conducting claims peer reviews, and ensuring excellent service delivery. Sarah has experience with various systems such as ECF systems, TRAX, Guidewire, Docosoft, Iris, and LexisNexis.
Her expertise spans multiple lines of business, including Property, Contingency, Energy, Financial Lines, Cyber, Accident, and Health.
Contact the claims team: getintouch@pro-global.com