Beyond Body Shopping

Whether it’s a fast-growing MGA scaling into new markets or an insurer managing regulatory change, tactical resourcing offers more than temporary relief. It provides access to professionals who bring multi-system fluency, operational insight, and the ability to hit the ground running. At its best, it’s not just about filling gaps, but enhancing processes, embedding best practice, and strengthening long-term resilience. 

Too often, tactical resourcing is seen as a transactional exercise. But the reality is different: when deployed strategically, it becomes a pathway to deeper operational improvements. Independent experts can highlight inefficiencies, support digital integration, and help internal teams level up. In many cases, what starts as a short-term engagement becomes a trusted partnership that supports business evolution. 

As the industry modernises, so must its approach to people. Tactical resourcing should be part of any insurer’s strategic toolkit—combining flexibility with deep expertise, and enabling technology to do more while human talent focuses on what matters most. 

Further reading: https://www.europeanfinancialreview.com/beyond-body-shopping-the-evolving-role-of-tactical-resourcing-in-insurance/