Public Sector Claims Management

Smart Solutions for the Public Sector: The Simpler Answer to Your Claims Management Challenges

Mike Mackenzie

Head of Specialist Claims

Working in the Public Sector isn’t easy

Driving operational efficiencies in today’s economic environment is a drain on resources. The sector is complex, with risks and inefficiencies that need strong controls; a fragmented market creates disconnect and duplication; and cyber, data security and other emerging risks demand a robust digital strategy.

How Pro Global Helps

Pro Global offers a fully integrated solution to these challenges. Our market positioning and subject matter expertise allow us to take leading roles in a wide range of working parties, enabling us to influence, shape and stay ahead of market developments. Our strategies are informed by data and enabled by Pelican software, which strengthens controls and helps manage your claims spend, delivering improved controls, greater efficiency and cost savings, market-wide data insights and improved claims outcomes.

Why choose Pro Global for Public Sector claims?

We reduce the cost of claims by leveraging our scale and investment in technology to automate complex calculations and tasks, deliver greater accuracy through enhanced controls, speed up processes and reduce duplication through an integrated strategy with trusted partners.

Our subject matter specialists deliver a one-stop solution with all your data in one place: reduced duplication, enhanced controls, reduced leakage, faster claims lifecycles, better data visibility and quality, and improved claims outcomes.

A single integrated platform for all your claims needs, providing real-time data insights and MI, controlled data access for all relevant stakeholders, efficiencies through automation and augmented insights from our expert team.

Our market positioning and scale allow us to take leading roles in a wide range of working parties, so we can influence, shape and stay ahead of market developments on your behalf.

Together with our established partners and through our proprietary technology we integrate and optimise your claims management processes, driving operational efficiencies and reducing costs.

Our proven public sector claims management strategies and team of specialists will protect you from risks and ensure all insurance assets and contribution opportunities are maximised.

A Simple Proven Review Process

STEP 1:

Assessment

An independent assessment of your claims processes, insurance arrangements and pain points across the organisation.

STEP 2:

Integration

Your claims data and stakeholders are brought together on Pelican, with trusted partners integrated into a single strategy.

STEP 3:

Managed Claims Handling

Our specialists handle claims end to end with targeted strategies that control spend and maximise insurance coverage and contribution opportunities.

STEP 4:

Insight & Improvement

Real-time MI and market-wide data insights drive continuous improvement, better controls and reduced leakage.

Proven results

Transformation that reduces costs and delivers better outcomes

To understand what Pro Global can do for you, let’s discuss your requirements:

  • Independent assessment of your claims processes and pain points.
  • Transformation to reduce costs and deliver better outcomes.
  • Driving efficiencies, optimisation and savings.

Case studies

Landmark outsourcing arrangement

Our client and their reinsurer transferred the financial liability of a legacy Employers’ Liability book under a reinsurance arrangement, and needed a robust claims handling partner capable of processing thousands of complex EL and PL claims every year.

Pelican Claims Management Software

Global reinsurers and legacy acquirers in the live and legacy EL/PL market face liabilities ranging from short-tail casualty claims to complex long-tail claims submitted many years after the policies were written.

FAQs

The four main ones we see: driving operational efficiencies with stretched resources, managing a complex risk landscape with strong controls, overcoming a fragmented market, and responding to cyber, data security and other emerging risks.

Our proprietary claims management software: a single integrated platform that brings all stakeholders together, with real-time data insights and MI, controlled access and automation that drives efficiency.

By automating complex calculations and tasks, improving accuracy through enhanced controls, speeding up processes and reducing duplication through an integrated strategy with trusted partners.

Yes. We integrate with your established partners and law firms, bringing everyone onto one platform to reduce duplication and improve data visibility.

Yes. Our Public Sector Claims summary is available to download: Overview download (PDF).

Our scale, expertise, processes and smart technology make us the partner of choice for public sector claims.
Let’s discuss your requirements.

Speak with our Head of Specialist Claims for an initial chat about our claims services capabilities.

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