The UK insurance market is poised for continued growth, with EY forecasting a 5.2% rise in non-life insurance premium income in 2025. This growth presents a prime opportunity for MGAs and brokers to strengthen their collaboration, ensuring that businesses, particularly SMEs, have access to tailored, high-quality insurance solutions.
At Pro MGA Global Solutions, we currently manage 46 MGAs spanning over 30 classes of business – and this is just a snapshot of the market’s diversity. We are seeing a growing trend of MGA business plans focusing on high-quality partnerships, particularly those reaching regional brokers with propositions designed for the SME market. The role of MGAs in underwriting innovation and market agility is critical, but their success is intrinsically linked to strong broker relationships.
The backbone of distribution
Regional brokers remain the backbone of UK insurance distribution, serving local businesses with in-depth knowledge of client needs. For MGAs, these brokers offer vital market access, ensuring that specialist underwriting capabilities reach underserved segments. This partnership is mutually beneficial – brokers gain access to bespoke products that large insurers may not provide, while MGAs benefit from the brokers’ on-the-ground insight into customer risk profiles.
SMEs in particular rely on brokers who understand their industries and risks. MGAs can enhance this offering by developing innovative products that cater to niche business needs, ensuring that the right coverage is available where it is needed most. The ability of MGAs to design, price, and distribute specialist policies with agility makes them an essential part of the value chain, complementing brokers’ advisory roles.
Examples that highlight the evolving nature of broker-MGA relationships include the innovative work of companies like Aurora and Blip. Aurora, a digital MGA, offers businesses tailored, easy-to-understand, and affordable insurance products in real-time. This is made possible through their proprietary algorithmic underwriting platform, which supports over 700 trade types. By utilising hundreds of data points, Aurora has revolutionised the insurance procurement process, enabling the instant purchase of complex policies. This innovation is further enhanced by their data-driven analytics, providing brokers with valuable insights to help clients make more informed decisions from a diverse and expanding portfolio of leading insurers.
Similarly, Blip stands out as a digital-first insurance provider for small businesses. By offering competitively priced, clear, and accessible insurance products, Blip enables members to not only save money but also share in profits and be part of a growth-focused business community. Their model highlights how MGAs can build strong relationships with brokers and clients, providing a comprehensive offering that aligns with the needs of small businesses.
At Pro MGA Global Solutions, we are also exploring similar partnerships to expand our offerings, collaborating with markets and businesses that unlock new growth opportunities while ensuring access to the right coverage for their unique needs. Our goal is to work closely with markets and brokers to develop propositions that help clients navigate an increasingly dynamic landscape – watch this space for further updates.
Regulation, Regulation, Regulation
The introduction of the FCA’s Consumer Duty has reinforced the need for MGAs and brokers to deliver fair value and ensure good outcomes for clients. This regulation places greater emphasis on providing relevant, affordable, and tailored insurance solutions, particularly for SMEs that may struggle to find suitable cover from traditional insurers.
By working closely with brokers, MGAs can develop policies that align with these principles – offering transparent pricing, clear policy wording, and flexible coverage options that truly support the UK’s SME sector. The challenge lies in balancing commercial sustainability with affordability, ensuring that businesses can access the protection they need without unnecessary complexity or cost.
The UK MGA sector is well positioned for growth, but its success depends on strong broker relationships. As supply chain pressures ease and economic stability is forecast, this alignment will be crucial in ensuring that brokers can offer tailored, competitive solutions in a rapidly evolving risk environment.
This piece was originally published in the May issue of The Broker, read it here
Name: Danny Maleary
Job title: CEO, Pro MGA Global Solutions
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MGAs and brokers offer complementary value in the ecosystem of insurance, each playing a distinct and vital role in insurance distribution. MGAs bring specialist underwriting expertise and product innovation, while brokers offer trusted client relationships, and deep market insight. Far from replacing brokers, MGAs rely on strong partnerships to ensure that tailored insurance solutions reach the right markets – particularly SMEs that may otherwise struggle to access appropriate coverage.
The Strength of the MGA-Regional Broker Relationship
Regional brokers have long been the backbone of the UK’s insurance distribution network, serving local businesses with a deep understanding of their clients’ unique needs. For MGAs, these brokers offer invaluable market access, allowing specialist underwriting capabilities to reach underserved or niche segments.
Recent research from IBISWorld highlights the continued expansion of the UK insurance agents and brokers sector, with revenues rising at an annual rate of 8.5% to reach £21.4 billion. This growth underscores the critical role brokers play in facilitating insurance transactions and advising clients, particularly in the SME market.
However, the evolving risk landscape demands an agile and tailored approach to underwriting – a nimbleness that many large insurers struggle to meet. This is where MGAs thrive, leveraging specialist expertise and data-driven insights to develop products that address emerging risks. By collaborating with regional brokers, MGAs can ensure that these bespoke solutions reach the businesses that need them most, and match the underwriting appetite of their capacity backers.
The Importance of a Streamlined Claims Process
As MGAs continue to evolve, many are developing in-house claims functions to enhance service levels and provide a more seamless experience for policyholders. However, clarity over claims responsibility – whether it sits with the broker, MGA, or insurer – is crucial. continued focus on ensuring clear claims responsibility is essential for good customer outcomes.
To maintain trust and efficiency in the insurance value chain, claims handling must be streamlined, ensuring that policyholders know exactly where to turn when they need support. Fast, transparent, and efficient claims processes should be a priority for all stakeholders, reinforcing the importance of well-defined roles and collaborative service delivery between brokers, MGAs, and insurers.
The Role of Advocacy and Regulatory Clarity
Despite the opportunities within the MGA sector, regulatory uncertainty remains an ongoing challenge. The introduction of the Financial Conduct Authority’s (FCA) Consumer Duty and recent scrutiny around commission disclosure in multi-occupancy buildings insurance have highlighted the need for greater clarity in the MGA model.
The debate on transparency and commission disclosure has raised fundamental questions about the role of MGAs within the insurance value chain. Are MGAs to be treated as brokers, or should they be recognised as agents of insurers? Without clear regulatory distinctions, the industry risks confusion, inefficiencies, and unintended compliance burdens on MGAs.
This is where the Managing General Agents’ Association (MGAA) has played a vital role. Through active engagement with the FCA, the MGAA has helped clarify: under the Insurance Conduct of Business Sourcebook (ICOBS) 6A.7, commission disclosure requirements apply specifically to brokers, not MGAs acting as agents of insurers. This recognition is a significant win for all in the insurance sector and clarifies each distinct position in the insurance ecosystem.
Here at Pro MGA Global Solutions, we call on the MGAA to continue this important advocacy work to ensure that MGAs can operate within a framework that supports innovation while maintaining regulatory compliance.
A Call to Action
As we look ahead, thriving MGAs and regional brokers across the UK are embracing the power of partnership. The strength of the regional broker network is instrumental in ensuring that specialist underwriting capabilities reach businesses that might otherwise struggle to find appropriate cover. At the same time, MGAs are well positioned to champion transparency, best practices, and a commitment to delivering value to policyholders that will ultimately benefit from a more agile, joined-up insurance market.
This piece was originally published in the April issue of The Voice, read it here
Name: Danny Maleary
Job title: CEO, Pro MGA Global Solutions
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The MGA model continues to gain momentum globally, fuelled by entrepreneurial ambition, underwriting expertise, and a growing appetite for agility and innovation. But with this growth comes increased scrutiny, particularly from regulators who rightly want to ensure that innovation doesn’t come at the expense of governance, transparency, or long-term value for policyholders.
At Pro MGA Global Solutions, we welcome this attention. In fact, we see it as a necessary evolution – one that makes us stand out as true long-term partners contributing to a sustainable growth sector and a key voice in the ongoing dialogue with regulators.
There’s a lot of noise in the market around what MGA incubation should look like. Too often, the focus is on speed: getting a business to market as fast as possible. But responsible incubation is about more than simply lighting the match. It’s about ensuring the flame is sustainable, well-governed, and capable of growing without burning out.
Tangible value creation
We think of ourselves as part infrastructure partner, part strategic advisor – and, yes, part therapist. That human, relationship-led side of our work is where real value is created. Supporting a founder in launching an MGA is a deeply personal process. It’s not just about providing regulatory permissions or access to capacity. It’s about asking the tough questions, pressure-testing the business plan, and being there when things get challenging – as they inevitably do in any start-up journey.
Since launching in 2016, our platform has grown to manage over $1bn in forecasted GWP and support in excess of 40+ MGAs across three continents. That growth hasn’t come from a race to sign as many partners as possible. It’s come from a deliberate commitment to high standards: rigorous onboarding, robust governance, and long-term relationships built on mutual trust and strategic alignment.
In a shifting regulatory landscape, we believe this approach matters more than ever. As frameworks like the FCA’s Consumer Duty reshape expectations around fairness and value, we’re proud to work with MGAs who see compliance not as a box-ticking exercise, but as a chance to lead by example. It’s why we’re active in conversations with regulators in regions like the Middle East, where we’re helping shape new standards for MGA operations.
We’re also investing in broker-facing solutions, algorithmic models, and data-driven tools that simplify placement and support better outcomes. Our goal is to build sustainable MGA businesses that deliver for all stakeholders – insurers, brokers, regulators, and ultimately, policyholders.
Focus fuels success
Incubation done well isn’t glamorous. It’s detailed. It’s demanding. And it’s driven by purpose, not just profit. We don’t just get businesses to market, we help them stay there, thrive, and grow into confident, well-run MGAs that raise the bar for what good looks like.
As the MGA space matures, our industry has a responsibility to lead with integrity, to invest in long-term partnerships, and to welcome the scrutiny that comes with growth. At Pro MGA Global Solutions, that’s the only way we do business.
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Danny Maleary speaks to Insure TV at the Insurtech Insights Europe 2025, to discuss insurance policies acquisition, enhancing customer journeys and improving profitability through AI and tech-enabled solutions.
Name: Danny Maleary
Job title: CEO, Pro MGA Global Solutions
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The Pro MGA Global Solutions team recently attended Insurtech Insights Europe 2025 in London, the two-day long conference event which runs annually in the UK, bringing together top industry players at the forefront of innovation and technology.
Our Chief Executive of Pro MGA Global Solutions, Danny Maleary along with the team were out in full force at the event discussing the MGA space at length and technology trends.
Here’s a look at our key takeaways from the conversations we had across the two days.
On day one, Pro MGA Global enjoyed listening to Nick Lelpo, Prima’s UK Country Head speak on a fantastic panel titled – From Ideas to Impact Streamlining Opportunity Discovery in Insurtech, alongside other industry experts from House of Insurtech, Spectrum Life and Wavu.
Turning the topic towards MGAs and technology, we see many MGAs embracing it, with 2025 demonstrating a renewed enthusiasm towards technology, however, there is still a long way to go in this evolution.
Pro MGA Global Solutions believes that technology plays a key role in businesses despite itself being a very early adopter in the regulatory space around technology.
We believe that the regulator is taking a measured view towards the recent trend for deregulation in the UK, following the Labour government’s push towards a more competitive economy.
In addition, we welcome regulation but believe that caution needs to be exercised where elements of deregulation or a relaxing of rules are present.
To build a successful MGA, partnerships and collaboration are also key, as is the right financial backing.
Overall new emerging technologies have great potential in the MGA space and we at Pro MGA Global Solutions are excited to witness this evolving growth in the coming years.
Thank you to the Insurtech Insights team for hosting such a great event!
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In January 2024, Emily Lewis joined Pro MGA Global Solutions as a Business Development Representative, bringing her expertise and enthusiasm to a dynamic and evolving sector. A year on, Emily has become an integral part of the team, contributing to the growth of the MGA market and helping Pro MGA navigate new opportunities and challenges.
As the MGA market continues to develop globally; shaped by regulatory shifts, capacity dynamics, and technological advancements, Emily’s first year has been both rewarding and insightful. We caught up with Emily to hear about her transition into the MGA space, her key highlights over the past year, and her thoughts on where the market is heading in 2025.
What initially motivated you to transition into the MGA space, and what opportunities did you see in this market?
Emily: “I was drawn to the MGA sector because of its innovation, entrepreneurship, and the passion of the people within it. MGAs solve real market needs, often driven by founders with personal experience of the challenges they are looking to address.
One of the key attractions was the ability to work with multiple stakeholders across the insurance value chain – brokers, insurers, reinsurers, investors, technology firms, and MGA owners. This breadth of interaction provides a unique perspective on the industry as a whole. Additionally, MGAs operate across multiple lines of business and territories, meaning no two days are ever the same.
A major advantage of MGAs is their ability to bring niche and specialist products to market. I saw an opportunity to contribute by helping these innovative solutions gain traction and supporting MGAs in their growth. The sector itself is one of the fastest-growing within insurance, as highlighted at the recent MGAA AGM, reinforcing the scale of opportunity available. The combination of pace, growth, and purpose made it a compelling career move.”
How has your role as a Business Development Representative evolved in response to the changing dynamics of the MGA market?
Emily: “My role has evolved in step with market trends, reflecting the growing appetite for expansion across classes, products, and geographies. MGAs are no longer solely the domain of startups; we are increasingly seeing larger insurers and reinsurers adopting the MGA model as part of a broader strategy, sometimes operating multiple MGAs within their portfolios.
Regulatory changes and international growth have also required us to adapt. As new markets open up, we need to expand our knowledge base, stay ahead of compliance developments, and support our clients in navigating new landscapes, particularly in the US and European markets.
Beyond business development, an important part of our role is raising the bar in best practices across the MGA sector. We don’t just help launch MGAs; we incubate them, ensuring they are structured for long-term success. This involves a rigorous assessment process – discovery, design, and setup – to validate conceptual ideas and transform them into sustainable businesses. Seeing these ideas take off has been one of the most rewarding aspects of my role.”
What key trends or developments in the MGA sector have stood out to you during your first year at Pro MGA?
Emily: “Several key trends have emerged over the past year, and they vary depending on the stakeholder perspective:
These trends are shaping the future of the MGA space, and I anticipate continued evolution as stakeholders refine their strategies and seek new opportunities.”
What have been the most rewarding aspects of your work over the past year, both personally and in terms of contributing to the MGA market’s growth?
Emily: “The most rewarding part of my role has been seeing businesses go live—helping turn an initial idea into a fully operational MGA. There are now a number of clients I’ve worked closely with from the early stages whose businesses are either live or in the final stages of launch, which is incredibly exciting.
Our incubation model allows us to support talented individuals in bringing their expertise to market, introducing new products that benefit both businesses and consumers. We also play a facilitation role, helping MGAs navigate the placement process efficiently, which ultimately leads to better pricing and improved market alignment.
On a personal level, working with such a diverse range of individuals, from industry veterans with established reputations to ambitious entrepreneurs, has been inspiring. The energy, ideas, and expertise they bring to the table make every day engaging and dynamic.”
Looking ahead to 2025, how do you see the MGA market evolving, and what role do you hope to play in driving innovation and growth within the sector?
Emily: “The MGA market is set for continued expansion, with an increasing number of opportunities emerging. Key stakeholders, including brokers, insurers, and investors, are actively using the MGA model as a preferred route to market.
I expect to see further advancements in underwriting solutions designed to simplify placement, drive efficiency, and enhance pricing strategies. There is also a growing focus on international expansion, particularly in Europe. The Insurer’s upcoming EU MGA Summit in Amsterdam in June 2025 highlights the momentum in this region and the untapped potential it presents. While we have been active in Europe – particularly in Germany – there is clear scope for further growth.
My role in this evolving landscape is to be a visible, proactive presence in the market, attracting new businesses to Pro MGA and helping them achieve their goals. Now that I’ve firmly established myself in the role, I’m excited to take on a more outward-facing position, engaging with new clients and helping shape the future of the MGA sector.
Final Thoughts
Emily: “One of the most significant milestones in an MGA’s journey is its eventual independence – when it outgrows the incubation phase and is ready to stand on its own. This is an essential part of our purpose at Pro MGA, and I’m looking forward to experiencing this process firsthand with the businesses I’ve supported. Seeing an MGA transition from a startup to a fully-fledged entity is the ultimate validation of the work we do, and I can’t wait to be part of that success story.”
Name: Emily Lewis
Job title: Business Development Representative, Pro MGA Global Solutions
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To contact our PR team directly please use the link below
The MGA sector is set for further notable expansion and innovation in 2025, with technology driving transformation across multiple dimensions. Expectations across the industry reflect increased demand for enhanced digital solutions that streamline operations, improve and expand distribution into new and niche sectors, and strengthen end-to-end underwriting and claims management. As a service provider and incubator for emerging and growth-stage MGAs, Pro MGA Global Solutions supports multiple MGA propositions launching and growing in the market, and there is substantial momentum around insurtech heading into 2025.
The ecosystem for insurtech-driven MGAs is expanding globally, with the U.S., Europe, Latin America and the Middle East at the forefront of this growth. The sector’s agility and entrepreneurial spirit make it a natural testing ground for new technologies globally, with MGAs functioning as innovation hubs where insurtech solutions can be implemented and refined.
MGAs are critical players in testing and validating new technologies, from AI and automation to customer-centric platforms. Lessons learned in the MGA space often cascade to the broader insurance industry, where MGAs serve as models for technology-driven efficiency and responsiveness. By deploying insurtech innovations, MGAs provide valuable insights and proven practices that other insurance entities can adopt to enhance their own offerings.
Enhanced Underwriting
The evolution of specialty risks at Lloyd’s has been significantly influenced by the adoption of Enhanced Underwriting practices, as highlighted in the Lloyd’s Market Association (LMA) report, The Growth of Enhanced Underwriting in the Lloyd’s Market: The New Normal? This comprehensive analysis sheds light on how digital tools, advanced data analytics, algorithmic underwriting and other technology-driven strategies are not only reshaping underwriting but also enabling the Lloyd’s market to address increasingly complex specialty risks.
The report underscores the shift toward more granular, data-informed underwriting processes, which are essential for managing emerging risks such as cyber threats, climate-related exposures, and geopolitical volatility. Enhanced Underwriting is far from full maturity, as the study notes – reflected in the estimated USD 5 billion in current premiums passing through Enhanced Underwriting models, accounting for c.7% of the USD 69.4bn premium written in Lloyd’s (2023).
However, the report flags that premium only tells a part of the story. “Through interviews and a market survey, we have identified at least 40 Enhanced Underwriting models being developed by carriers, MGAs and brokers, with many others considering build outs in the next 2 to 3 years.”
Certainly from an MGA incubator and broker facilitation perspective, we can see key benefits for brokers and insurers, such as simplifying placements, enhancing governance, and aligning capital risk more effectively.
In addition, the fresh thinking around Enhanced Underwriting, data standardisation and market interoperability helps strengthen compliance oversight and address concerns regarding regulatory inconsistencies.
Embedded Insurance Gains Scope and Relevance
Meanwhile, demand for embedded insurance is rising as non-insurance brands—such as retailers, peer-to-peer lending platforms, and automotive manufacturers—integrate insurance options at the point of sale, making coverage more accessible and convenient. The embedded insurance market is expected to exceed $70 billion in GWP by 2025, with MGAs poised to benefit and drive much of this growth.
In terms of tech deployment, low-code platforms are particularly appealing to MGAs in this space, as they enable quick, flexible product development and seamless integration with third-party systems. These platforms allow MGAs to respond to sector-specific demands with tailored, user-friendly products that align with consumer expectations for simplicity and relevance. Pro MGA Global Solutions anticipates that MGAs will play a pivotal role in expanding embedded insurance going forward.
AI and Automation Transforming the MGA Landscape
Pro MGA Global Solutions is seeing a growing number of MGAs embedding AI into their strategies to enhance product development, risk assessment, and back-office efficiencies. AI tools are increasingly applied in underwriting, pricing, and fraud detection, significantly boosting agility.
At the same time, automation remains a cornerstone of MGA development, offering end-to-end efficiencies across the insurance lifecycle—from underwriting and policy management to customer service and claims processing. As MGAs scale, automation provides a foundation for operational efficiency, allowing lean teams to handle increased business volumes without compromising service quality. With market expectations pointing to streamlined processes and rapid scalability, MGAs are deploying automation solutions that allow them to compete effectively by reducing manual work and repetitive tasks.
We forecast that process automation will play an increasingly significant role in MGA business plans in 2025, supporting sustainable expansion while reducing overhead.
The Vital Role of Talent in a Tech-Driven MGA Landscape
Talent remains a key driver of MGA success. As MGAs evolve, they require diverse expertise, not only in underwriting but also in technology development and digital strategy. Attracting and retaining skilled tech talent is essential to building scalable operations and optimising digital solutions. The MGA market is increasingly recognising the value of tech-oriented teams capable of leveraging AI, automation, and data analytics to unlock new growth opportunities.
In 2025, the MGA sector will likely see heightened competition for tech and coding talent, with a focus on roles that support digital transformation and innovation. Pro MGA Global Solutions is committed to fostering this talent, offering MGAs the resources and support to build teams capable of driving industry-leading results.
Keeping pace with rapid advancements
As the insurance industry seeks to keep pace with rapid technological advancements, MGAs stand out as the ideal proving ground for the latest in insurtech. Their flexible, agile business models enable them to quickly trial and adopt new tools, from AI-driven risk assessment and fraud detection to automated claims processing and embedded insurance offerings. By testing and refining these technologies in real-time, MGAs offer a low-risk route for innovation for the sector’s capacity providers to add capital backers, often yielding results that shape broader industry practices.
The test-and-learn approach MGAs bring allows them to bridge technology with real-world applications, driving insights that insurers can use to scale up solutions more confidently. In this way, MGAs do not just contribute to operational improvements but actively set the pace for a more responsive, customer-centred insurance ecosystem. As insurtech grows, MGAs will continue to play a critical role as accelerators, bringing advanced technology from concept to trusted industry standard. While initiatives like Enhanced Underwriting and full end-to-end automation are at the beginning of their journeys, they’re only heading one way for the global specialty insurance sector. Going forward, the intersection of compliance and algorithmic underwriting represents both a challenge and an opportunity for insurers in the face of regulatory evolution and technological transformation, but it’s an exciting space.
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In his second work placement with Pro MGA Global Solutions, 17-year-old Ollie Dalzell gears up for a future in financial services.
This time last year, a bright young man walked through the doors at Pro MGA Global Solutions shortly after completing his GCSEs, to undertake a week’s work experience.
Undecided on which direction he’d like his fledgling career to go, he spent the week shadowing CEO, Danny Maleary.
Fast forward one year, after a successful first 12 months studying for his A Levels, Ollie Dalzell was back in the building, with his sights firmly set on a career in financial services.
“Last year was such a great experience for me, and it opened my eyes to what is out there,” said Ollie. “I spent that week shadowing Danny Maleary, attending the meetings he had scheduled, so I could see what a typical week looked like in this industry. But this year I came back knowing there were specific things I wanted to get out of the week, and it was a much more forensic look into this world.”
Ollie plans to study Maths at University, opting for modules that’ll incorporate Economics too. With that in mind, Ollie spent much of his time working with Preeti Bansil, Head of Operations and People at Pro MGA Global Solutions, to understand how the business uses models to help operate efficiently.
“We learn so much theory in the classroom, but when you sit in a workplace and see how models are used, it brings it all to life. You realise that the classroom only touches on the surface of reality. It was so helpful for me.”
Moving forward, Ollie stresses the importance of gaining workplace experience to help provide direction.
“For any soon-to-be school leaver out there, I can’t recommend work experience enough. Especially if you start out just shadowing someone, then going away and reflecting, to know if it piques your interest or not. If it does, you can go back and ask for a more specific experience so you can be absolutely clear if you’re going in the right direction or not. That’ll shape your decisions on Higher Education or whether you want to move straight into work.”
For Ollie, the hard work is only just beginning. He now aims to start making connections across the industry, creating a LinkedIn account and letting his ambitions be known.
We wish Ollie all the best for his final year of A Levels and watch on with interest.
Hear more from Ollie on his week at Pro MGA Global Solutions in the vlog linked above on Pro Global TV.
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Last month, the managing general agent (MGA) incubator Pro MGA Global Solutions announced that it will welcome Haris Khan as head of solutions and markets. Joining on November 01 from Lloyd’s where he served as delegated underwriting manager, Khan is a coup of a hire for the team – one which reflects its ambition to reshape the conversation about talent in the MGA sector.
In discussions about talent in insurance, it’s all too easy for the spotlight to fall on newly emerging talent – how to attract it, how to retain it and how to make the most from it. But that’s only half the story – and the future also belongs to those already some way into their insurance story.
In a recent conversation with Insurance Business, Emily Lewis (pictured), business development representative at Pro MGA Global Solutions, highlighted the importance of nurturing and attracting top talent – at every stage in their career – to the growth of the MGA sector, generally, and to Pro MGA Global Solutions, specifically.
There’s no one way to create great talent pipelines, she said. As somebody who started in Pro’s Insurance Services team, before moving into its Consulting arm and later into the Pro MGA business, she has seen first-hand, the power of home-grown talent. “But there are other routes. It’s not just about people who are already in the industry but thinking about how we can attract people into the industry too. This was brought home to me recently when we brought in a few people of school age for work experience.
“And it’s such an important conversation and one that I’ve been having a lot while attending next-generation initiatives, talks and forums. One of the running themes is how to make the industry a bit more attractive to young people. When you talk to anyone about how they got into the industry, the common theme is that they tend to either have fallen into it or they knew somebody who worked in the sector.”
There’s so much that is attractive and interesting about the industry, she said, but what’s important to bear in mind is that the same things that should make insurance a career destination of choice are also what should encourage people to develop a meaningful career in the industry. Central to that is the wealth of opportunity that being part of an insurance group brings.
The capacity to switch verticals, to change direction and to find new career pathways is critical as evidenced by Lewis’s own varied albeit short career. “I’ve already seen the spread of opportunity possible, which has been great because you couldn’t imagine you would get exposure to so many different business areas. I think that’s really great, particularly for young people because nobody genuinely knows what they want to do when they start out in the world of work.”
The appointment of Khan is a clear reflection of the myriad of opportunities represented by an insurance career, and the work Pro has done to attract and nurture great talent. “It’s establishing us as a company able to attract top talent, who can come in to support us in our growth and our facilitation of MGAs, as an incubator. One of the key things that we’re doing is expanding our global footprint.
“So, [Haris Khan] will help us expand into new global markets because we need to pursue that market growth to complement our territorial growth. We already have a presence in the US but we’re looking to really expand that and then gain physical presence in LATAM and the Middle East over the next year or so. And Haris brings his real expertise in how to enhance your market offerings across different territories.”
Lewis shared that what has become clear from her involvement in so many different talent and diversity initiatives is that one of the best things about championing diversity is the ability to build a business comprised of different perspectives and experiences. Diversity of experience is something truly valuable, she said, because it’s the key to innovation.
“And that’s our focus, to nurture and attract talent in order to build a business fit for the future,” she said. “We want to be a place which is attractive to people wherever they are in their careers. We don’t want to be a service provider that sits in the background, we want to be attractive to senior leaders but also be nurturing to the leaders of tomorrow.
“From the outside people don’t necessarily understand how attractive insurance can be as a career option but it’s when you’re in that you realise how much opportunity it brings. It’s a conversation that we’re passionate about and I’m pleased to see that the wider market seems to be passionate about it too. I think it’s a bit of Pandora’s box (in a positive way), you don’t know what’s in there but when it’s open, you understand, and you can see what it offers.”
Name: Emily Lewis
Job title: Business Development Representative, Pro MGA Global Solutions
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During an interview with The Insurer TV at the 2024 Rendez-Vous de Monte Carlo, Danny Maleary, CEO of Pro MGA Global Solutions, discussed the rapid expansion of the European MGA market, noting how the MGA super-cycle, initially centred in the US, is now gaining momentum in Europe.
“We’ve launched around 30 MGAs across Europe, supported by strong distribution partners and substantial risk capital keen to fuel growth in the region,” Maleary said.
While the European MGA market has been expanding for some time, Maleary expects the pace to increase, despite the challenges of navigating diverse markets across different territories.
Maleary also highlighted the growing opportunity for MGAs to enter the casualty sector, which has struggled in recent years. “I believe the partnership between reinsurers, insurers, and MGAs will drive more targeted growth in this space,” he explained.
Additionally, Maleary views MGAs as a key force in attracting fresh talent to the insurance sector, thanks to the entrepreneurial spirit and opportunities they provide.
Click the thumbnail above to watch the full interview, shared with thanks to the Insurer TV team.
Name: Danny Maleary
Job title: CEO, Pro MGA Global Solutions
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