AI-Powered Audit-Tech - Smarter Vendor Risk Management

Audit-Tech: Practitioner-Led Vendor Assurance

Smarter, compliance-led and tech-enabled vendor oversight

Confidently manage your vendor risk

Managing vendor risk and ensuring compliance has never been more critical or more complex. As insurers rely increasingly on third parties, the need for robust, independent oversight grows ever stronger.

Post-pandemic operational challenges and heightened regulatory expectations, such as those from the FCA, have further underlined the importance of comprehensive vendor governance.

Our Vendor Assurance service empowers insurers with a streamlined, data-driven approach to vendor audits, using the latest compliance-focused and technology-enabled tools as part of a cutting-edge Audit-Tech solution to assess, monitor, and mitigate third-party risk with confidence.

We deliver not just compliance, but peace of mind, knowing your vendor landscape is under expert, practitioner-led and technology-enhanced scrutiny.

Whether clearing legacy backlogs or implementing scalable ongoing processes, our expert teams work side by side with client functions to deliver hands-on, cost-effective support at speed. We tailor our approach to align with your organisation’s specific risk appetite and regulatory obligations, ensuring effective and efficient vendor oversight.

What Sets Us Apart

In a rapidly changing landscape, it’s no longer enough to rely on manual processes or fragmented oversight. Our Vendor Assurance service combines advanced Audit-Tech technology with experienced audit professionals to provide a robust, end-to-end approach to vendor risk management. By integrating seamlessly with your existing governance frameworks, we ensure that vendor oversight is both comprehensive and aligned with your strategic objectives.
By integrating seamlessly with your governance frameworks, we help you stay ahead of emerging risks, meet regulatory expectations, and protect your business from third-party failures. We tailor each audit programme to your specific business functions, risk appetite and regulatory obligations, ensuring your vendor oversight is aligned, actionable, and effective. Our approach includes criticality assessments, risk-tiered audit strategies and ongoing monitoring to adapt to the evolving vendor landscape.

AI-Enabled Assurance

We use artificial intelligence within our Audit-Tech platform to automate vendor risk scoring and highlight emerging risks with speed and precision.

End-to-End Vendor Oversight

We cover the full lifecycle, from criticality assessments and audit execution to findings, remediation and reporting.

Seamless Integration with Governance Frameworks

Our service aligns directly with your organisation’s governance, risk and compliance (GRC) structures for clear accountability.

Proven Audit Expertise

Our team brings decades of independent, sector-specific audit experience to strengthen your third-party oversight.

Benefits To Your Business

Our Audit-Tech powered Vendor Assurance service is designed to deliver clear, measurable benefits that strengthen your business, enhance resilience and improve confidence across your entire vendor landscape. By combining smart technology with expert audit support, we help you unlock greater efficiency, reduce risk and ensure robust compliance at every stage.

Enhanced Risk Visibility through Real-Time Dashboards and Analytics

Improved Compliance and Operational Resilience via Practitioner-Led Assessments

Resource Efficiency and Focus by Streamlining Vendor Audit Processes

Stronger Stakeholder and Regulator Confidence through Transparent Reporting

Enhanced Visibility via Portal Access

Clients benefit from a centralised audit portal that delivers real-time dashboards, automated document workflows, and end-to-end vendor progress tracking. This powerful platform provides a single source of truth, giving teams instant access to critical information across the entire assurance process. The portal’s integration capabilities ensure seamless alignment with your existing systems, enhancing efficiency and data accuracy.

By using the portal, teams can work more efficiently, reduce manual effort and make faster, more informed decisions. The result is a clearer view of emerging risks, better collaboration across departments and stronger overall vendor oversight. This centralised approach supports proactive risk management and continuous improvement in vendor relationships.

Results we’ve delivered include:

Value

Cleared over 800 legacy due diligence reviews within tight regulatory deadlines

Quality

Established a centralised vendor oversight process across multiple business units

Efficiency

Integrated vendor assurance with procurement workflows to reduce onboarding time and improve consistency

Compliance

Developed customised audit frameworks aligned to specific regulatory requirements, enhancing compliance readiness and assurance

Resilience

Implemented continuous monitoring protocols, enabling early detection of vendor risks and timely, data-driven remediation to protect operations

“By combining advanced technology with deep audit expertise, we’re giving clients the tools to make smarter, faster and more confident decisions about their vendors, while ensuring they stay ahead of emerging risks and compliance demands.”

Meet the team

Kristy Lovegrove

Group Head of Technology

UK

Profile

Pervin Sivanathan

Group Head of Audit and Advisory

UK

Profile

Robert Sherman

U.S. Head of Audit & Advisory

USA

Profile

Anthony Brady

Automation Operations Manager

UK

Profile

Toby Fennemore

Automation Architect

UK

Profile

Contact our Digital Services team:

+44 (0)207 068 8000
getintouch@pro-global.com

Latest Insights

Jun 16, 2025
Surplus Lines: “Non-Admitted” Doesn’t Mean “Non-Regulated” – Why MGA Oversight Is Mission-Critical

It’s a misconception that continues to create risk across the insurance value chain: the idea that because surplus lines insurers  doing business in the US […]

Read More
Jun 11, 2025
Solving the Underwriting Talent Squeeze with Smarter Support Models

Underwriting has never stood still. It’s a discipline constantly shaped by shifting market dynamics. But today, that evolution is being tested from a resourcing perspective. […]

Read More
Jun 05, 2025
Meet the Pros: Natalie Smithson – Claims Technician, Pro Global

We’re proud of the people behind our reputation for excellence in legacy claims. In this edition of Meet the Pros, we’re introducing Natalie Smithson, Claims […]

Read More
JOIN OUR TEAM
MEET OUR TEAM
PRO MGA SOLUTIONS
© Copyright 2025 Pro Insurance Solutions Limited. All rights reserved.
The Pro Group includes companies authorised and regulated in a number of jurisdictions including the UK that operate under the Pro Global Brand (with the exception of Pro MGA Global Solutions Ltd and its associated companies). Pro Global Holdings Limited is a holding company, registered in England and Wales, whose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB  (Reg No. 10532385).
Pro MGA Global Solutions is a trading brand of Pro MGA Solutions Limited which is a company incorporated and registered in England and Wales, whose registered address is One America Square, 17 Crosswall, London EC3N 2LB (Reg No. 10575665) with its principal place of business (office) at 18 King William Street, London EC4N 7BP. Pro MGA Solutions Limited is authorised and regulated in the UK by the Financial Conduct Authority (FRN: 770419).