Discover how our specialised Third-Party Administrator Audit (TPA audit) services can mitigate claims handling risks for businesses working with Lloyd’s Coverholders and TPAs.
Our comprehensive TPA Audit services are designed to address your needs. We offer benchmarking of claims, accounting, and management processes to identify areas of improvement. Our professional due diligence ensures that all aspects of your operations are thoroughly examined. This holistic approach allows us to provide recommendations that are both practical and effective.
In addition, our specialist inspection teams are experienced in handling various scenarios and can provide valuable insights. Our TPA Audit teams are equipped with the latest tools and techniques to conduct thorough inspections and audits. Moreover, we understand the importance of timely information. That’s why we strive to provide a preliminary report promptly after the remote audit or onsite visit. This commitment to a quick turnaround time allows you to take swift action based on our findings.
We identify areas of improvement in your claims, accounting, and management processes.
Our specialist teams are experienced in handling various scenarios and can provide valuable insights.
We provide preliminary audit reports promptly after the remote audit or onsite visit.
We help protect and uphold your reputation, brand, and quality standards.
Tailored to your needs, we provide a suite of benefits that form a comprehensive solution for your business. Our service focuses on safeguarding your reputation by reducing the risk of negative claims experiences. Through our Professional Due Diligence, we meticulously examine all aspects of your operations and our global reach, with teams stationed worldwide, is something we take pride in. We equip you with the tools necessary for Data-Driven Decision Making, delivering precise data and analytics to guide your strategic decisions. All these elements come together to create a solution that is uniquely suited to your business needs.
"Amid today's complex business landscape, our expert team provides comprehensive TPA Audit and Inspection Services to mitigate claims handling risks and protect your reputation. We offer tailored solutions, including benchmarking, due diligence, and global support, empowering you with accurate data for strategic decision-making. We can enhance your claims handling process enabling you to focus on your core business operations."
Pervin Sivanathan - Head of Audit & Advisory Services
Pro Global's audit team partnered with a prominent re/insurer to conduct tailored due diligence to support the onboarding of their MGA. This entailed an end-to-end review of underwriting, accounting, reporting, compliance, operations, and IT controls. As a result we were able to address critical challenges in their licensing approach and develop a trusted partnership that went above and beyond the initial brief.