Unlocking Efficiency for Re/Insurers - Three Pillars for Success - Pro Global

Unlocking Efficiency for Re/Insurers – Three Pillars for Success

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April 1, 2025

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The global specialty insurance market is poised for significant growth, with projections estimating an increase from USD 154.89 billion in 2025 to USD 254.48 billion by 2030, reflecting a compound annual growth rate (CAGR) of 10.44%. This expansion is driven by factors such as the rising frequency of natural disasters and the escalating prevalence of cyber-attacks, which have heightened the demand for specialised insurance solutions.   

In the reinsurance sector, Fitch Ratings has adjusted its outlook for global reinsurers from ‘improving’ to ‘neutral,’ indicating that while strong balance sheets and resilient financial performance are expected to persist into 2025, further enhancements are less likely. This suggests a stabilisation in reinsurance pricing, with market conditions reaching a balance between supply and demand.

These market dynamics underscore the critical need for operational agility and precision among re/insurers. At Pro Global, we are committed to unlocking operational efficiency through a strategic three-pillar approach that seamlessly integrates human expertise with advanced automation, freeing up resources and enabling businesses to focus on what fuels success. As trusted advisors, we provide the right balance of technology and deep industry knowledge to help our clients navigate complexity with confidence.  

Onshore SME Expertise: Precision and Compliance at the Core – Our onshore teams provide deep specialist expertise across critical areas such as audit, claims, and underwriting. This robust subject matter expertise ensures that our clients maintain high levels of compliance and accuracy, supporting operational delivery even in complex environments. By offering tailored insights and hands-on support, we help navigate the rigorous demands of today’s market while allowing insurers to focus on their strategic priorities.  

Proactive Digital & Data Solutions: Driving Smarter Decision-Making – Beyond technology alone, our dedicated Digital Services team champions a people-led approach that leverages cutting-edge tools alongside robust process improvement. By integrating automation with the nuanced expertise of industry professionals, we empower clients to make smarter, data-driven decisions. This holistic approach optimizes analytical capabilities, streamlines workflows, and delivers actionable insights—enhancing efficiency without sacrificing the critical human judgment required for success.  

Evolving Offshore Capability: Expanding Global Reach and Flexibility – While still in development, our offshore capability is rapidly emerging as a key component of our operational model. With a focus on expanding our global footprint and harnessing multilingual talent, we are building an infrastructure designed to deliver cost efficiency, scalability, and enhanced support for global clients. By strategically balancing automation with skilled professionals, this evolving pillar adds flexibility to our service delivery, ensuring that we can meet the diverse and dynamic needs of the market as they arise. 

If you’re an insurer, MGA, or reinsurer navigating the complexities of today’s economic climate, we invite you to engage with us to explore how our three-pillar approach can drive the efficiency and data quality necessary for success in a fast paced and changing world. 

Meet our expert

Name: Steve Lewis
Job title: CEO and Group Head of Claims

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