Our specialist experts provide tailored claims, coverholder or technical audits,
in multiple languages, with tangible recommendations from practitioners in your field.
Eileen Lubold, Senior Claims Specialist
Katie Gordon, Senior Auditor
Ken Hutchinson, Senior Auditor
Here at Pro Global, we aim to deliver comprehensive global audit assurance through practitioner expertise. Our auditors have specialist knowledge across policy risk and administration, claims, financial and technical accounting, and cyber security. We provide a seamless end-to-end audit offering for multiple territories and languages, both on-site or remote. In 2021, we audited 184 coverholders and delegated claims administrators, covering more than 360 binder relationships.
We are a fully accredited Lloyd’s auditor. We can therefore audit your inhouse and third-party specialist insurance operations, and even help to ensure they meet both regulatory and your own corporate standards.
We can audit your in-house and third-party specialist insurance operations and ensure they meet regulatory, corporate and binding authority requirements.
As one of the largest providers of audit services to the Lloyd’s and Company markets, our team has practical experience in underwriting, technical accounting / finance, claims adjusting, IT and compliance. We can help you implement and maintain an effective assurance framework and audit programme.
Coverholder & MGA Audits; Pre-Bind Audits; Technical Accounting Audits; Loss fund audits
Our market-leading claims audits can help to improve claims management performance, while ensuring compliance with processes and standards.
We are accredited Lloyd’s Claims File reviewers (CFR) and can provide robust management information on adherence to both corporate and regulatory standards.
Claims Peer Reviews, Lloyd's Claims file reviews, TPA/DCA Audits, Leakage and Reserving Audits, Claims Due Diligence.
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A major global insurance provider approached Pro two years ago to help with a significant project relating to third-party claims administrators (TPA) who handle claims on the company’s behalf.
Pro adopted the client’s scope - a bespoke product which Pro tailored to ensure continuity as well as consistency of reporting and, in doing so, made Pro a natural extension of the client’s in-house team.
What Pro has delivered to the client is an independent review, and the comfort and reassurance of knowing that the claims administrators are managing the claims appropriately - and where there are concerns, Pro has provided evidence to validate those concerns.
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Client required strategic claims review to access the ability to attain economic settlement of claims and ensure that Lloyd’s standards set for lead adjusters are maintained.
Provided London market Claims expert with 20+ years experience. See full case study for a breakdown of the solutions.
One of the outcomes was Pro provided assurance that syndicate liabilities were handled effectively and that claims were being handled in accordance with policies.
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