Third-party risk is now a board-level priority — especially in the Lloyd’s and global insurance markets. Join Pro Global for the launch of our Audit Workshop Webinar Series, where we’ll explore how insurers and MGAs can modernise third-party oversight using compliance-aligned, tech-enabled strategies that meet emerging regulatory expectations including SYSC 15A, DORA, and EIOPA. What you’ll learn:
What regulators now expect from vendor due diligence Why “tick-box” audits are no longer enough How AI-enhanced workflows can make audits proactive, not reactive Impact tolerance & criticality mapping frameworks Building scalable, defensible audit trails Creating consistency across fragmented vendor oversight“From cloud vendors to AI tools, insurers must now align due diligence practices with board-level risk priorities and cross-jurisdictional frameworks.”
– Insights from Pro Global
Kristy currently leads as Group Head of Technology and Digital Services at Pro Global, a role she has held since December 2020. Her expertise spans cloud-based project delivery, hybrid cloud transformations, FCA-compliant rollouts, and advanced data solutions including robotic process automation and full application transformations.
Specialism: Digital Services
Position: Head of Digital Services
Company: Pro Global
Mike Dalzell brings over 35 years of industry experience, with more than a decade dedicated to Compliance, Risk and Audit managerial roles, as well as being the Pro Group Company Secretary. Since 2019, Mike has served as Group Head of GRC and is recognised within Pro Global’s leadership team for his deep expertise in compliance, his pragmatic approach to problem-solving, and his commitment to operational excellence in a complex regulatory landscape. His work ensures that Pro Global maintains robust resilience and adheres to evolving industry standards and regulatory requirements.
Specialism: Compliance
Position: Group Head of Governance, Risk and Compliance (GRC)
Company: Pro Global
Helen is an experienced former journalist and communications professional who has worked in the media since the start of her career as an intern at the Financial Times in 2007. She held senior reporting and then editing roles at trade publications before moving into PR in 2017 as an associate at Lysander PR. Now Managing Director, she is proud to lead a diverse, good-humoured and highly talented team of like-minded experts. Helen is passionate about resilience and the positive role insurance and technology can play in improving lives.
Specialism: Insurance, resilience and technology
Position: Managing Director
Company: Lysander PR
We know that different markets can have different specialisms. We’ve spent 28 years tailoring our specialist expertise for multiple markets and languages.
