chrisbuer, Author at Pro Global

The UK insurance market is poised for continued growth, with EY forecasting a 5.2% rise in non-life insurance premium income in 2025. This growth presents a prime opportunity for MGAs and brokers to strengthen their collaboration, ensuring that businesses, particularly SMEs, have access to tailored, high-quality insurance solutions.

 

At Pro MGA Global Solutions, we currently manage 46 MGAs spanning over 30 classes of business – and this is just a snapshot of the market’s diversity. We are seeing a growing trend of MGA business plans focusing on high-quality partnerships, particularly those reaching regional brokers with propositions designed for the SME market. The role of MGAs in underwriting innovation and market agility is critical, but their success is intrinsically linked to strong broker relationships.

The backbone of distribution

Regional brokers remain the backbone of UK insurance distribution, serving local businesses with in-depth knowledge of client needs. For MGAs, these brokers offer vital market access, ensuring that specialist underwriting capabilities reach underserved segments. This partnership is mutually beneficial – brokers gain access to bespoke products that large insurers may not provide, while MGAs benefit from the brokers’ on-the-ground insight into customer risk profiles.

SMEs in particular rely on brokers who understand their industries and risks. MGAs can enhance this offering by developing innovative products that cater to niche business needs, ensuring that the right coverage is available where it is needed most. The ability of MGAs to design, price, and distribute specialist policies with agility makes them an essential part of the value chain, complementing brokers’ advisory roles.

Examples that highlight the evolving nature of broker-MGA relationships include the innovative work of companies like Aurora and Blip. Aurora, a digital MGA, offers businesses tailored, easy-to-understand, and affordable insurance products in real-time. This is made possible through their proprietary algorithmic underwriting platform, which supports over 700 trade types. By utilising hundreds of data points, Aurora has revolutionised the insurance procurement process, enabling the instant purchase of complex policies. This innovation is further enhanced by their data-driven analytics, providing brokers with valuable insights to help clients make more informed decisions from a diverse and expanding portfolio of leading insurers.

Similarly, Blip stands out as a digital-first insurance provider for small businesses. By offering competitively priced, clear, and accessible insurance products, Blip enables members to not only save money but also share in profits and be part of a growth-focused business community. Their model highlights how MGAs can build strong relationships with brokers and clients, providing a comprehensive offering that aligns with the needs of small businesses.

At Pro MGA Global Solutions, we are also exploring similar partnerships to expand our offerings, collaborating with markets and businesses that unlock new growth opportunities while ensuring access to the right coverage for their unique needs. Our goal is to work closely with markets and brokers to develop propositions that help clients navigate an increasingly dynamic landscape – watch this space for further updates.

Regulation, Regulation, Regulation

The introduction of the FCA’s Consumer Duty has reinforced the need for MGAs and brokers to deliver fair value and ensure good outcomes for clients. This regulation places greater emphasis on providing relevant, affordable, and tailored insurance solutions, particularly for SMEs that may struggle to find suitable cover from traditional insurers.

By working closely with brokers, MGAs can develop policies that align with these principles – offering transparent pricing, clear policy wording, and flexible coverage options that truly support the UK’s SME sector. The challenge lies in balancing commercial sustainability with affordability, ensuring that businesses can access the protection they need without unnecessary complexity or cost.

The UK MGA sector is well positioned for growth, but its success depends on strong broker relationships. As supply chain pressures ease and economic stability is forecast, this alignment will be crucial in ensuring that brokers can offer tailored, competitive solutions in a rapidly evolving risk environment.

This piece was originally published in the May issue of The Broker, read it here 

Meet our expert

Name: Danny Maleary
Job title: CEO, Pro MGA Global Solutions

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »

MGAs and brokers offer complementary value in the ecosystem of insurance, each playing a distinct and vital role in insurance distribution. MGAs bring specialist underwriting expertise and product innovation, while brokers offer trusted client relationships, and deep market insight. Far from replacing brokers, MGAs rely on strong partnerships to ensure that tailored insurance solutions reach the right markets – particularly SMEs that may otherwise struggle to access appropriate coverage.

The Strength of the MGA-Regional Broker Relationship

Regional brokers have long been the backbone of the UK’s insurance distribution network, serving local businesses with a deep understanding of their clients’ unique needs. For MGAs, these brokers offer invaluable market access, allowing specialist underwriting capabilities to reach underserved or niche segments.

Recent research from IBISWorld highlights the continued expansion of the UK insurance agents and brokers sector, with revenues rising at an annual rate of 8.5% to reach £21.4 billion. This growth underscores the critical role brokers play in facilitating insurance transactions and advising clients, particularly in the SME market.

However, the evolving risk landscape demands an agile and tailored approach to underwriting – a nimbleness that many large insurers struggle to meet. This is where MGAs thrive, leveraging specialist expertise and data-driven insights to develop products that address emerging risks. By collaborating with regional brokers, MGAs can ensure that these bespoke solutions reach the businesses that need them most, and match the underwriting appetite of their capacity backers.

The Importance of a Streamlined Claims Process

As MGAs continue to evolve, many are developing in-house claims functions to enhance service levels and provide a more seamless experience for policyholders. However, clarity over claims responsibility – whether it sits with the broker, MGA, or insurer – is crucial. continued focus on ensuring clear claims responsibility is essential for good customer outcomes.

To maintain trust and efficiency in the insurance value chain, claims handling must be streamlined, ensuring that policyholders know exactly where to turn when they need support. Fast, transparent, and efficient claims processes should be a priority for all stakeholders, reinforcing the importance of well-defined roles and collaborative service delivery between brokers, MGAs, and insurers.

The Role of Advocacy and Regulatory Clarity

Despite the opportunities within the MGA sector, regulatory uncertainty remains an ongoing challenge. The introduction of the Financial Conduct Authority’s (FCA) Consumer Duty and recent scrutiny around commission disclosure in multi-occupancy buildings insurance have highlighted the need for greater clarity in the MGA model.

The debate on transparency and commission disclosure has raised fundamental questions about the role of MGAs within the insurance value chain. Are MGAs to be treated as brokers, or should they be recognised as agents of insurers? Without clear regulatory distinctions, the industry risks confusion, inefficiencies, and unintended compliance burdens on MGAs.

This is where the Managing General Agents’ Association (MGAA) has played a vital role. Through active engagement with the FCA, the MGAA has helped clarify: under the Insurance Conduct of Business Sourcebook (ICOBS) 6A.7, commission disclosure requirements apply specifically to brokers, not MGAs acting as agents of insurers. This recognition is a significant win for all in the insurance sector and clarifies each distinct position in the insurance ecosystem.

Here at Pro MGA Global Solutions, we call on the MGAA to continue this important advocacy work to ensure that MGAs can operate within a framework that supports innovation while maintaining regulatory compliance.

A Call to Action

As we look ahead, thriving MGAs and regional brokers across the UK are embracing the power of partnership. The strength of the regional broker network is instrumental in ensuring that specialist underwriting capabilities reach businesses that might otherwise struggle to find appropriate cover. At the same time, MGAs are well positioned to champion transparency, best practices, and a commitment to delivering value to policyholders that will ultimately benefit from a more agile, joined-up insurance market.

This piece was originally published in the April issue of The Voice, read it here

Meet our expert

Name: Danny Maleary
Job title: CEO, Pro MGA Global Solutions

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »

América Latina está emergiendo como un punto clave para la innovación en seguros a nivel mundial, y la automatización está desempeñando un papel central en la transformación de la eficiencia y la interconectividad del mercado. Según el informe de Mapfre sobre el ecosistema insurtech en la región, América Latina está experimentando una rápida transformación digital, siendo la automatización un motor clave de eficiencia y crecimiento. Las aseguradoras —tanto locales como internacionales — están compitiendo por desplegar soluciones automatizadas que simplifiquen procesos, reduzcan costos y mejoren la experiencia del cliente. Como resultado, en Pro Global Solutions hemos identificado un aumento en la demanda de empresas con experiencia en automatización con experiencia  y valor agregado, al mismo tiempo que las aseguradoras se preparan para el 2025 y más allá.

Un Catalizador del Cambio

Económica y socialmente, las condiciones están dadas para un fuerte crecimiento en la incorporación de automatización por parte de re/aseguradoras en América Latina. Las empresas están respondiendo a cambios en la sociedad y en la economía. La rápida digitalización, el crecimiento de la clase media y el aumento en la penetración de seguros están impulsando una mayor expectativa del cliente por experiencias digitales ágiles. Esto exige una suscripción y gestión de siniestros más tecnológicas y automatizadas. La automatización se está integrando en todo el ciclo de vida del seguro: desde la emisión de pólizas y suscripción, hasta la gestión de siniestros y detección de fraudes.

Un ejemplo claro del impacto de la automatización se encuentra en Argentina, donde una aseguradora líder logró agilizar su proceso de suscripción mediante automatización, reduciendo los tiempos de procesamiento de días a horas. Esta transformación no solo mejoró la eficiencia operativa, sino también la experiencia del cliente, demostrando los beneficios tangibles de adoptar soluciones digitales.

Un Salto hacia la Calidad

El sector insurtech en América Latina está en auge, con startups y aseguradoras  invirtiendo intensamente en analítica basada en IA, aprendizaje automático y automatización robótica de procesos (RPA). La región se ha convertido en un campo de pruebas para modelos de seguros de próxima generación, con países como Argentina, Brasil, México y Colombia, a la cabeza. Desde chatbots impulsados por IA para atención al cliente hasta procesos de siniestros basados en blockchain, América Latina está demostrando cómo la automatización puede revolucionar la industria aseguradora.

Uno de los impulsores clave de esta innovación es el entorno regulatorio. Los gobiernos de toda la región están promoviendo la transformación digital y creando entornos que favorecen la adopción insurtech. Este enfoque proactivo permite a las aseguradoras experimentar con nuevos modelos, mejorar el cumplimiento normativo y expandir el acceso a mercados históricamente desatendidos.

Cómo Pro Global Apoya esta Transformación Digital

En Pro Global, entendemos los desafíos y oportunidades únicos que presenta el mercado asegurador de América Latina. A través de Pro Global Digital Services, ofrecemos soluciones de automatización de vanguardia adaptadas a las necesidades específicas de cada re/aseguradora y/o broker. Nuestra experiencia en optimización de procesos, suscripción basada en IA y gestión digital de siniestros permite a nuestros socios mejorar la eficiencia, reducir costos operativos y ofrecer una excelente experiencia al cliente.

Más allá de la tecnología, las aseguradoras buscan socios de confianza con un historial comprobado de éxito. En un mercado en constante evolución, la posición de Pro Global como líder mundial en soluciones de automatización escalables y confiables proporciona una ventaja clave. Ofrecemos:

  • Soluciones Probadas: Nuestros entornos de automatización están diseñados teniendo en cuenta las normas de cumplimiento, la seguridad y la eficiencia, lo que permite a las aseguradoras implementar nuevas tecnologías con confianza.
  • Recursos y Experiencia: Con un equipo global dedicado de especialistas en seguros y tecnología, brindamos apoyo durante todo el proceso de transformación digital.
  • Perspectiva Global sobre Cumplimiento e implementacion: Nuestro profundo conocimiento de los marcos regulatorios internacionales garantiza que las aseguradoras que adopten la automatización cumplan con las normativas en sus diferentes jurisdicciones, al mismo tiempo que se benefician de los últimos avances tecnologicos.
  • Escalabilidad y Confiabilidad a Largo Plazo: Nuestras soluciones están diseñadas para crecer y permitir a las aseguradoras adaptar y escalar su capacidad de automatización en línea con las demandas de un mercado que evoluciona.

A medida que nos acercamos a 2025, la demanda de automatización en América Latina solo se intensificará. Las aseguradoras que no se adapten corren el riesgo de quedarse atrás en un mercado cada vez más competitivo.

Contáctanos

Pro Global está liderando esta transformación. Ya sea que estés buscando modernizar tus procesos de suscripción o implementar automatización de siniestros impulsada por IA, podemos ayudarte. Contáctanos hoy para descubrir cómo nuestras soluciones digitales pueden preparar tu operación para el futuro y posicionarte para el éxito en el cambiante mercado asegurador de América Latina.

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Meet our expert

Name: Martin Smith
Job title: Director of Latin America

Lysander PR

To contact our PR team directly please use the link below

Next Page »

Latin America is emerging as a global hotspot for insurance innovation, with automation playing a central role in reshaping the efficiency and interconnectivity of the market. According to Mapfre’s overview of the insurtech ecosystem in Latin America, the region is experiencing rapid digital transformation, with automation becoming a key driver of efficiency and growth. Insurers – both domestic and international – are racing to deploy automation to streamline processes, reduce costs, and enhance customer experiences.

As a result, here at Pro Insurance Solutions, we are witnessing a surge in demand for high quality, value-add automation expertise as insurers prepare for 2025 and beyond.

Catalyst for Change

Economically and socially, the conditions are ripe for strong growth in re/insurer adoption of automation in LatIn America – they are responding to shifts in society and the economy. Rapid digitalisation, a growing middle class, and increasing insurance penetration meeting customer expectations for streamlined digital experiences are driving the need for agile, technology-driven underwriting and claims management. As a result, automation is being integrated across the entire insurance lifecycle – from policy issuance and underwriting to claims handling and fraud detection.

A prime example of automation’s impact can be seen in Paraguay, where a leading insurer successfully streamlined its underwriting process through automation, reducing processing times from days to minutes. This transformation not only improved operational efficiency but also enhanced the customer journey, demonstrating the tangible benefits of embracing digital solutions.

A flight to quality

Latin America’s insurtech sector is thriving, with startups and established insurers alike investing heavily in AI-driven analytics, machine learning, and robotic process automation (RPA). The region has become a testing ground for next-generation insurance models, with countries like Brazil, Mexico, and Colombia leading the charge. From AI-powered chatbots for customer service to blockchain-based claims processing, Latin America is demonstrating how automation can revolutionise the insurance industry.

One key driver of this innovation is the regulatory landscape. Governments across the region are embracing digital transformation, fostering environments that encourage insurtech adoption. This proactive approach is enabling insurers to experiment with new models, improve compliance, and expand access to previously underserved markets.

How Pro Global is Supporting the Digital Shift

 At Pro Global, we understand the unique challenges and opportunities presented by the Latin American insurance market. Through Pro Global Digital Services, we provide insurers with cutting-edge automation solutions tailored to their specific needs. Our expertise in process optimisation, AI-driven underwriting, and digital claims management allows our partners to enhance efficiency, reduce operational costs, and deliver superior customer experiences.

Beyond technology, insurers are looking for trusted partners with a track record of success. In a rapidly evolving market, Pro Global’s position as a global leader in compliant and scalable automation solutions provides a crucial advantage. We bring:

  • Tried and Tested Solutions: Our automation frameworks are designed with compliance, security, and efficiency in mind, ensuring insurers can implement new technologies with confidence.
  • Resources and Expertise: With a dedicated global team of insurance and technology specialists, we provide hands-on support throughout the digital transformation process.
  • A Global Perspective on Compliance and Implementation: Our deep understanding of international regulatory frameworks ensures that insurers adopting automation remain compliant across multiple jurisdictions while leveraging the latest technological advancements.
  • Scalability and Long-term Reliability: Our solutions are built to scale, allowing insurers to adapt and grow their automation capabilities in line with evolving market demands.

As we move into 2025, the demand for automation in Latin America will only intensify. Insurers that fail to adapt risk being left behind in an increasingly competitive landscape.

Get in Touch

Pro Global is at the forefront of this transformation. Whether you’re looking to modernise your underwriting processes or implement AI-driven claims automation, we can help. Contact us today to learn how our digital solutions can future-proof your operations and position you for success in the evolving Latin American insurance market.

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Meet our expert

Name: Martin Smith
Job title: Director of Latin America

Lysander PR

To contact our PR team directly please use the link below

Next Page »

London, 6th May 2025

Pro Global (“Pro”), a leading trusted advisor for the specialist insurance sector, together with VIPR Solutions (“VIPR”), is redefining efficiency and compliance in the Delegated Authority market where, over the past 2 years, the average policy processing time for clients has reduced by 30%, along with a 25% drop in data entry errors, significantly improving data integrity.

Since the partnership began in 2016, Pro and VIPR have implemented numerous solutions for UK-based insurer clients, completing 10 implementation projects in 2024 alone. The collaboration continues to drive operational efficiency, enhance audit outcomes through automated compliance features, and set new benchmarks for data management and accuracy.

Through their complementary strengths, Pro and VIPR offer end-to-end support for the bordereaux process — from data processing and query handling to tracking, communication, and issue resolution. Their resource-flexible solution scales easily in line with client needs, delivering not just operational support but measurable improvements in business performance.

Shayne Caple, Head of Underwriting Services at Pro Global, commented:
“This isn’t just about a strategic partnership — it’s about performance improvements for the market. Working with VIPR, we’ve seen a 30% reduction in policy processing time and a 25% reduction in data entry errors for leading insurers. These are real, bottom-line results that show what’s possible when you combine technical excellence with deep industry expertise. Together, we’re helping the market raise the bar on efficiency, accuracy, and compliance.”

Tony Russell, Chief Revenue Officer at VIPR, added:
“Our collaboration with Pro is built on a shared commitment to improving outcomes for clients. We’ve created a seamless, scalable approach to bordereaux and data management that not only meets evolving industry demands, but actively helps clients get ahead of them — including better audit results and reduced risk through enhanced data integrity. It’s a win-win for everyone involved.”

Lysander PR

To contact our PR team directly please use the link below

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »

As insurers and MGAs embrace automation, AI, and digital transformation, one thing remains constant: the need for skilled people.

Whether it’s a fast-growing MGA scaling into new markets or an insurer managing regulatory change, tactical resourcing offers more than temporary relief. It provides access to professionals who bring multi-system fluency, operational insight, and the ability to hit the ground running. At its best, it’s not just about filling gaps, but enhancing processes, embedding best practice, and strengthening long-term resilience. 

Too often, tactical resourcing is seen as a transactional exercise. But the reality is different: when deployed strategically, it becomes a pathway to deeper operational improvements. Independent experts can highlight inefficiencies, support digital integration, and help internal teams level up. In many cases, what starts as a short-term engagement becomes a trusted partnership that supports business evolution. 

As the industry modernises, so must its approach to people. Tactical resourcing should be part of any insurer’s strategic toolkit—combining flexibility with deep expertise, and enabling technology to do more while human talent focuses on what matters most. 

Further reading: https://www.europeanfinancialreview.com/beyond-body-shopping-the-evolving-role-of-tactical-resourcing-in-insurance/ 

Meet our expert

Name: Shayne Caple
Job title: Head of Underwriting Services

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »

Italy’s insurance market is evolving rapidly, with a notable surge in demand for robust audit and advisory services. This shift is driven by regulatory scrutiny, risk management needs, and the increasing complexity of delegated authority arrangements. 

Recent data from IVASS (Institute for the Supervision of Insurance) underscores the growing significance of general and medical liability insurance in Italy. In 2023, premiums in the general liability segment reached €4.018 billion, marking a 7.1% year-on-year increase (the technical account result was €1.133 billion, reflecting a 17% increase compared to the previous year). Meanwhile, the medical liability sector saw premiums totalling €706 million, with €566 million under IVASS supervision.  

In general liability insurance, the average cost of claims is €7,065, influenced by reserved costs due to the slow settlement process. In medical liability insurance, the average cost of claims is significantly higher, ranging between €52,000 and €64,000 for claims older than three years at the end of 2023. These figures highlight the expanding scale and complexity of the Italian insurance landscape. As the market grows and becomes more intricate, the potential risks and challenges also increase, thereby reinforcing the need for rigorous oversight to ensure stability and protect stakeholders. 

Addressing Delegated Authority Challenges 

With this growth comes an increasing reliance on delegated authority models, where Italian insurers entrust underwriting and claims functions to MGAs, coverholders, and third-party administrators (TPAs). While this enhances operational efficiency, it also necessitates meticulous governance to ensure compliance, risk management, and performance optimisation. 

Pro Global’s audit and advisory services play a pivotal role in supporting insurers across Italy and Europe, ensuring that delegated arrangements align with regulatory standards and best practices. Our expertise spans: 

  • Financial Oversight: Monitoring financial transactions to detect inefficiencies and reduce misallocations. 
  • Compliance and Regulatory Assurance: Helping insurers meet evolving EU and Italian regulations. 
  • Risk Management: Identifying and mitigating exposures within delegated authority structures. 
  • Underwriting and Claims Quality Control: Ensuring adherence to delegated authority mandates, including accurate and timely data reporting. 
  • Governance and Accountability: Enhancing transparency and reinforcing market confidence. 

As a Lloyd’s-approved auditor with a verifiable track record, Pro Global brings world-class audit capabilities to Italy’s insurance market. Our established UK audit practice is recognised for its excellence, providing Italian insurers with a trusted partner to navigate the complexities of delegated authority arrangements.  

Meeting the Market’s Needs 

The increasing premium volumes and evolving risk landscape in Italy highlight the necessity for structured audit and advisory services. By ensuring robust oversight, we empower insurers to maintain control, optimise performance, and meet their regulatory obligations with confidence.  

As the demand for delegated authority audits continues to rise, Pro Global remains committed to delivering excellence, providing the support that our clients need to remain compliant, resilient, and well-positioned for future success. 

Click here to find out more about our services in Italy

Meet our expert

Name: Francesco Rastrelli
Job title: Senior Auditor

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »

The rise of low-code development is transforming the way businesses operate. With the global low-code development market projected to reach $388.6 billion by 2030, organisations are increasingly leveraging these technologies to accelerate innovation, streamline processes, and empower employees. At Pro Global, we have embraced Microsoft Power Platform to enhance operational efficiency, drive automation, and enable data-driven decision-making. We caught up with Toby Fennemore, Solution Architect, to find out why.  

Q: How is Pro Global leveraging low-code technology to enhance operational efficiency?

Toby Fennemore: “In our experience, Microsoft Power Platform brings together four best-in-class services – Power BI, Power Apps, Power Automate, and Power Pages – into a seamless ecosystem. This integration enables Pro Global to:

  • Maintain a single source of truth – Unifying data across systems ensures accuracy and governance, reducing reliance on fragmented third-party solutions.
  • Enhance operational efficiency – Streamlining data collection and reporting leads to faster insights and improved decision-making.
  • Enable business-led development – Low-code tools empower non-specialist business users to contribute to app development, fostering agility and collaboration.
  • Automate and simplify processes – Power Automate eliminates repetitive tasks, accelerating workflows without the need for complex, resource-intensive coding.”

Q: How does Power Platform’s integration with Microsoft’s ecosystem provide additional advantages?

Toby Fennemore: “As many businesses, including Pro Global, already operate within the Microsoft ecosystem, Power Platform offers native integration with tools like Microsoft Copilot and Azure services. This reduces the need for expensive third-party solutions and minimises lengthy system integrations.

Additionally, integrating Power Platform within an organisation’s existing Microsoft infrastructure ensures that information security and cybersecurity policies are enforced without requiring separate governance frameworks. This results in fewer daily management concerns and greater operational security.”

Q: What impact does low-code development have on agility and collaboration?

Toby Fennemore: “Low-code development democratises the software development process, allowing business users to actively shape solutions without deep technical expertise. By reducing reliance on specialised developers, the development cycle becomes more agile, enabling rapid response to business needs and market changes.

Furthermore, the Power Platform fosters cross-functional collaboration. With Power BI for reporting, SharePoint for business-as-usual operations, and Power Apps/Automate for development, teams can work more seamlessly without the friction of complex integrations.”

Thinking Low, Aiming High

Toby Fennemore: “The ability to automate, integrate, and adapt quickly to industry demands ensures that we remain at the forefront of digital transformation. Agility is key, and leveraging low-code solutions like Power Platform is helping us provide leading re/insurers with the efficiencies they need to generate a competitive advantage. For me, it’s all about moving swiftly and smartly, not reinventing the wheel each time, but knowing that we have a robust and secure platform to hand to allow us to pivot tactics as and when needed.”

Meet our expert

Name: Toby Fennemore
Job title: Automation Architect

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »

London, 7th April 2025

Pro Global (“Pro”), a leading trusted advisor for the specialist insurance sector, is pleased to announce the appointments of experienced (re)insurance professionals Roman Hannig as Head of Client Engagement, Germany, and Oliver Schippa as Head of Product, Germany. These key hires reflect Pro Global’s ongoing commitment to expansion and client service excellence in the German market. 

As an experienced lawyer and complex claims specialist, Roman joins Pro Global Germany from Gen Re Corp and will support and expand Pro’s leading (re)insurance clients’ relationships across Germany with the management of complex employee disability claims. With extensive experience in client relations of premium insurers and a deep understanding of market dynamics, Roman has consistently fostered strong partnerships. 

Previously Sales and Business Development Manager at Proventum, Oliver brings a wealth of expertise in technology, data analysis, insurance product innovation, underwriting, and risk management, strengthening Pro Global’s offering in product development and optimisation. Both Roman and Oliver will be based in Pro Global’s Cologne office. 

Pro has been operating in Germany for many years, with offices in Cologne and Unna. Roman and Oliver join the growing team of local experts who understand both the regulatory landscape and the specialist insurance policies unique to the German market. 

Roman Hannig, Head of Client Engagement, Pro Global Germany, said: 

“I am thrilled to be joining the experts at Pro at such an exciting point in the team’s growth and development. The business is strengthening its presence in the German market, where it already has a well-established reputation for excellence. In a digital-first world, firms must keep pace with innovation. As the new Head of Client Engagement, I am committed to leveraging our expert research and data-driven insights to support (re)insurers in efficiently managing complex disability employer liability claims. Our goal is to help domestic and international insurers, both existing and new clients, operating in Germany be as efficient, fair, and compliant as possible. 

By facilitating more seamless communication, flexible workflows, and automation where it adds value, I aim to free up staff resources for leading re/insurers, ensuring a stronger, more transparent claims process that benefits both insurers and policyholders.” 

Oliver Schippa, Head of Product and User Experience, Pro Global Germany, said: 

“I am delighted to join the growing and successful Pro Global team in Germany. The market environment in occupational disability insurance is constantly and rapidly changing, creating new challenges and opportunities for insurers and MGAs. In addition to continuously improving our current service portfolio, I will focus on driving product innovation and constantly expanding our range of offerings so that our clients are equipped with the best possible solutions. With my background in technology, data analytics and claims management, I look forward to working closely with our partners to develop customized, data-driven solutions that improve resilience, efficiency and compliance in the complex claims space. By applying expert knowledge and utilizing advanced analytics, we can help insurers make more informed decisions and achieve better outcomes for their policyholders.” 

Roman Claren, Managing Director, Pro Global Germany, said: 

“I’m delighted to welcome both Roman and Oliver to Pro Global Germany as we continue to strengthen our position in this key market – a space we are well-established and see significant growth opportunities. Their combined expertise in claims management, product development, and regulatory compliance is a testament to the strength of demand in Germany and our wider team expansion efforts. 

We recognise the power of data in shaping claims strategies, refining products, and anticipating market developments. Roman and Oliver’s insights will be invaluable in further enhancing efficiency and delivering even greater value to our clients, particularly in managing complex disability employer liability claims with a focus on fairness, compliance, and operational excellence.” 

 

Lysander PR

To contact our PR team directly please use the link below

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »

Danny Maleary speaks to Insure TV at the Insurtech Insights Europe 2025, to discuss insurance policies acquisition, enhancing customer journeys and improving profitability through AI and tech-enabled solutions.

Meet our expert

Name: Danny Maleary 

Job title: CEO, Pro MGA Global Solutions

Get in touch

To speak to the Pro Global team please feel free to reach out to us at:

Lysander PR

To contact our PR team directly please use the link below

Next Page »