Independent coverholder audits that give you genuine oversight of your delegated authority network
Managing a delegated authority network means placing real trust in the firms writing business on your behalf. That trust needs to be backed by evidence. Regulatory expectations are increasing and a compliance framework that looks good on paper is no longer sufficient. You need to know that your coverholders are actually operating within the boundaries you’ve set.
At Pro Global, we deliver independent, evidence-based coverholder audits that go beyond documentation review. We look at how underwriting practices, policy management and contractual obligations are being applied in practice, not just what your governance framework says should happen.
This gives Audit, Compliance and Delegated Authority teams the evidence they need to confirm that coverholders are performing as expected, and that any gaps are identified and addressed before they become regulatory or financial problems.
We provide secure portal access to support oversight and reporting across your entire coverholder population. Rather than managing audit findings across fragmented spreadsheets and email trails, you get a single, transparent view of audit activity, findings and remediation progress in one place.
Teams can track the status of any coverholder review in real time, capture evidence cleanly and monitor corrective actions as they are completed. It makes it much easier to demonstrate control effectiveness to your Audit Committee, Lloyd’s or any other regulatory body.
Every audit is run by senior professionals with hands-on delegated authority experience.
Designed to satisfy Lloyd’s performance management requirements and FCA expectations.
Portal access and digital tools improve visibility without replacing human expertise.
We focus on the issues that actually affect your underwriting discipline and governance.
Our coverholder audits give Delegated Authority, Audit and senior stakeholders the confidence that the business being written on your behalf is within appetite, compliant and properly governed.
We give you a clear, evidenced picture of how your coverholders are actually writing business.
We provide the defensible findings Audit needs to sign off on delegated authority controls.
We ensure your coverholder oversight meets Lloyd’s, FCA and other applicable requirements.
We standardise your approach across large and complex coverholder panels.
We identify gaps in coverholder performance before they translate into financial or reputational risk.
“Effective coverholder oversight isn’t just a regulatory requirement. It’s how you protect underwriting discipline and make sure the business being written on your behalf reflects your risk appetite. The audit process should give you genuine insight into what’s happening on the ground, not just a confirmation that policies exist.”
Do you have an audit need you want to chat over? Not sure if we’re the right audit partner to help you?
Contact our Head of Audit for an initial chat about our claims services capabilities:
Pervin Sivanathan
Head of Audit