Coverholder Audits

Independent coverholder audits that give you genuine oversight of your delegated authority network

Confidently oversee your coverholder network

Managing a delegated authority network means placing real trust in the firms writing business on your behalf. That trust needs to be backed by evidence. Regulatory expectations are increasing and a compliance framework that looks good on paper is no longer sufficient. You need to know that your coverholders are actually operating within the boundaries you’ve set.

At Pro Global, we deliver independent, evidence-based coverholder audits that go beyond documentation review. We look at how underwriting practices, policy management and contractual obligations are being applied in practice, not just what your governance framework says should happen.

This gives Audit, Compliance and Delegated Authority teams the evidence they need to confirm that coverholders are performing as expected, and that any gaps are identified and addressed before they become regulatory or financial problems.

Enhanced visibility via portal access

We provide secure portal access to support oversight and reporting across your entire coverholder population. Rather than managing audit findings across fragmented spreadsheets and email trails, you get a single, transparent view of audit activity, findings and remediation progress in one place.

 

Teams can track the status of any coverholder review in real time, capture evidence cleanly and monitor corrective actions as they are completed. It makes it much easier to demonstrate control effectiveness to your Audit Committee, Lloyd’s or any other regulatory body.

What Sets Us Apart

Our coverholder audits are led by people who understand how delegated authority really works. Every engagement is run by senior professionals with direct experience of the London Market, Lloyd’s requirements and the operational realities of managing large coverholder panels.
We don’t produce generic compliance checklists. We provide proportionate, defensible findings that help you make better decisions about your coverholder relationships. Technology supports our work, but professional judgement drives it.

Expert-led delivery

Every audit is run by senior professionals with hands-on delegated authority experience.

Lloyd’s and FCA aligned

Designed to satisfy Lloyd’s performance management requirements and FCA expectations.

Tech-supported

Portal access and digital tools improve visibility without replacing human expertise.

Pragmatic assurance

We focus on the issues that actually affect your underwriting discipline and governance.

Benefits To Your Business

Our coverholder audits give Delegated Authority, Audit and senior stakeholders the confidence that the business being written on your behalf is within appetite, compliant and properly governed.

Certainty that your coverholders are operating within agreed parameters

Clear visibility of underwriting practice, policy management and contractual adherence

Better alignment between Delegated Authority, Audit, Compliance and the wider business

Robust evidence for Lloyd’s performance management and regulatory reporting

Results we’ve delivered include:

Underwriting clarity

We give you a clear, evidenced picture of how your coverholders are actually writing business.

Audit confidence

We provide the defensible findings Audit needs to sign off on delegated authority controls.

Regulatory readiness

We ensure your coverholder oversight meets Lloyd’s, FCA and other applicable requirements.

Consistent oversight

We standardise your approach across large and complex coverholder panels.

Reduced expsoure

We identify gaps in coverholder performance before they translate into financial or reputational risk.

“Effective coverholder oversight isn’t just a regulatory requirement. It’s how you protect underwriting discipline and make sure the business being written on your behalf reflects your risk appetite. The audit process should give you genuine insight into what’s happening on the ground, not just a confirmation that policies exist.”

Contact

Do you have an audit need you want to chat over? Not sure if we’re the right audit partner to help you?

Contact our Head of Audit for an initial chat about our claims services capabilities:

Pervin Sivanathan
Head of Audit

Contact our Audit Services team:

Contact our Digital Services team:

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