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Front End & DUA Support

Helping Brokers Thrive and Scale with Confidence

Enhancing Broker Efficiency

As Brokers expand into new territories or take on additional delegated authority arrangements, maintaining consistent and efficient front-end operations becomes critical. Pro Global’s Delegated Authority services are designed to give Brokers the resources and expertise needed to deliver exceptional client experiences without overburdening their internal teams. 

Our specialist Broker Services team offers hands-on support across key front office functions. Whether you are looking to streamline quote preparation, manage binder arrangements more effectively or enhance the accuracy and quality of your exposure data, we act as an extension of your own team providing insight, consistency and scale. 

 

What We Offer

Our service combines technical knowledge with operational excellence to provide reliable and high-quality solutions across a wide range of Broker activities. We work closely with Brokers to manage workload fluctuations, build capacity and embed robust processes that support long term growth.
By drawing on our experience across underwriting, delegated authority and exposure management, we can help you strengthen your market relationships and demonstrate control to capacity providers. Our work spans the full lifecycle of client and market interaction from quote preparation to contract certainty, binder management and all aspects of technical processing and accounting.

Quote and Renewal Management

Preparation of quote packs, slips and renewal presentations for timely and consistent delivery.

Contract Certainty and Risk Verification

Ensuring policy accuracy, alignment with market standards and full risk validation.

Exposure Data and Risk Input

Quality control of risk and declaration data, exposure validation and cleansing.

Binder Oversight and Peer Review

Comprehensive binder management including setup, monitoring, peer review and audit.

Benefits of Working with Pro

Our Broker Services team helps you expand confidently while keeping your service levels high. We help you embed best practice, reduce errors and present a consistent face to your clients and capacity providers. Whether you are building out a broker facility, scaling an existing operation or onboarding new binder arrangements, Pro ensures you have the right operational foundation and support in place to succeed.

Stronger Broker Facilities - Support to manage and scale broker-led facilities ensuring operational rigour and control.

Improved Data Quality - Validation, standardisation and peer review to support downstream reporting and insights.

Operational Agility - Responsive support to manage peaks in volume and new delegated authority arrangements.

Capacity Confidence - Robust processes and reporting to demonstrate control to underwriters and regulators.

“Working with Pro has enabled us to scale our delegated authority footprint without compromising on service or operational oversight.”

Contact our Broker team:

+44 (0)207 068 8000
getintouch@pro-global.com

Meet the team

Dani Rosser

Head of Broker Services

UK

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David Payne

Client Manager

UK

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Richard Emmett

Head of Insurance Services

UK

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Case Study

Reconciling Open Balances for Brokers

Pro Global addresses open balances for a leading broker, rectifying debts exceeding 365 days and restoring financial stability. Through meticulous analysis and reconciliation efforts, involving 7,992 transactions across 101 insurance and/or reinsurance companies, the project enhances transparency and trust with insurers. By successfully reconciling accounts and collecting brokerage fees, it establishes a precedent for robust financial management practices.

Download case study

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© Copyright 2025 Pro Insurance Solutions Limited. All rights reserved.
The Pro Group includes companies authorised and regulated in a number of jurisdictions including the UK that operate under the Pro Global Brand (with the exception of Pro MGA Global Solutions Ltd and its associated companies). Pro Global Holdings Limited is a holding company, registered in England and Wales, whose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB  (Reg No. 10532385).
Pro MGA Global Solutions is a trading brand of Pro MGA Solutions Limited which is a company incorporated and registered in England and Wales, whose registered address is hose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB (Reg No. 10575665) with its principal place of business (office) at 18 King William Street, London EC4N 7BP. Pro MGA Solutions Limited is authorised and regulated in the UK by the Financial Conduct Authority (FRN: 770419).

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