Specialist function outsourcing services

Scale and flex in line with market changes

Outsource and scale your operation

It can be expensive to access, hire or scale specialist operations in a rapidly changing market. There are many reasons why organisations choose to outsource.

We get to see the common challenges across a broad range of clients and by outsourcing to Pro, you can access best-in-class solutions that we develop and transform in line with market changes.

Your Challenges

Specialist talent shortages

Operational resilience capacity

Variable underwriting cycle demands

Reduce cost and management time

Scalability

Focus your specialists on valuable work

Our Approach

Using our expert on-shore resources offers flexible policy admin or specialist claims operations with economies of scale. We can help to free up your in-house specialists to focus on the more strategic work that gives you competitive advantage and helps you win customers. 

We take away the pain of hiring and managing back-office teams whilst ensuring that your end-to-end function remains compliant. In the UK, our teams are based in Gloucester and Liverpool and globally we have a USA team in York, Pennsylvania and are establishing a Spanish-speaking team in Buenos Aires.

“Pro increases our ability to support our business executing quality with flexibility – even during busy renewal periods. Pro helps us reduce costs and at the same time improve data quality and performance through continuous improvement of process.”

Jason Bond, COO, Faraday

Case studies

V is for Variance

Getting to grips with a significant variance between cash and signings positions and Lloyd’s reporting requirements is no mean feat, but the experts at Pro are helping a leading global insurer achieve just that.

A Trusted Partner

As is so often the case in the London Market, it was a personal connection that set the ball rolling for what is now a long and beneficial relationship.

Contact

Do you have an issue you want to chat over, just for some initial advice?

Not sure if we can help you? Every operation is different so our outsourced resources will be tailored to you.

 

Contact our Head of Insurance Services for an initial chat:

Richard Emmett
Head of Insurance Services