Specialist Insurance Audit Services

Prove you comply with industry regulation and corporate standards

Multiple Territory & Language Audits

One global audit provider across the USA, Europe, LatAm & UK

Cyber-Audits Tailored For Insurance

Technical audits by insurance people

Audit your compliance

Whether you’re an insurer, reinsurer, broker, InsureTech or MGA, we can audit your in-house and third-party specialist insurance operations and can help to ensure they meet both regulatory and your own corporate standards. We are a fully accredited Lloyd’s auditor.

 

We offer both on-site and remote audits in multiple territories and languages. Our auditors have specialist expertise across policy risk and admin, claims, financial and technical accounting and cyber security. In 2021 we audited 184 Coverholders and Delegated Claims Administrators covering more than 360 binder relationships.

Your Challenges

Regulatory Standards

Customer Outcomes/Fairness

Third Party compliance

Security or Cyber Threats

Operational Resilience

Claims Peer Reviews

Acquisition Due Diligence

Lloyd’s Minimum Standards

Our Approach

Our specialist experts provide tailored claims, coverholder or technical audits, in multiple languages, with tangible recommendations from practitioners in your field. This is not a tick-box exercise using contractors; we’re not just auditors, we’re a team of experts who you get direct access to speak with through the process. 

We deliver insights and recommendations beyond the standard Lloyd's report and we can do so in multiple territories and languages.

Our audit team operates independently from Pro’s other operations and recognises that potential conflicts of interest may occur in the process of conducting their business. Pro’s audit team therefore follow the company’s requirements to effectively identify, monitor and manage conflicts as outlined in the Conflict of Interest Management Statement.

“Since appointing Pro on a three year claims peer review contract, the quarterly output has never been anything other than first class and far superior to other providers we used previously. Their review team has worked seamlessly alongside our claims teams to provide independent surety that we are complying with both corporate and Lloyd’s standards. Indeed, we were sufficiently impressed to have recently appointed Pro on a separate project. We really see them as a trusted partner to us.”

Travis Bowles, Head of Claims at Axis Capital

Case studies

A partner of choice for audit and claims

A major global insurance provider approached Pro two years ago to help with a significant project relating to third-party claims administrators (TPA) who handle claims on the company’s behalf.

Claims Peer Review

This client required a strategic claims review to ensure that their internal claims team was adhering to Lloyd’s minimum and their own corporate standards.

Policy & Technical Audits

As one of the largest providers of audit services to the Lloyd’s and Company markets, our team has practical experience in underwriting, technical accounting / finance, claims adjusting, IT and compliance.  We can help you implement and maintain an effective assurance framework and audit programme.

Contact us for:

Coverholder & MGA Audits; Pre-Bind Audits; Technical Accounting Audits; Loss fund audits


Claims Audits

Our audits can help to improve claims management performance while ensuring compliance with processes and standards. We provide robust management information on adherence to both corporate and regulatory standards and we’re accredited Lloyd’s Claims File reviewers (CFR).

Contact us for:

Claims Peer Reviews, Lloyd's Claims file reviews, TPA/DCA Audits, Leakage and Reserving Audits, Claims Due Diligence.


Cyber Audits

Pro has partnered with Cyber Security Associates (CSA) to provide a shared knowledge solution. As well as undertaking cyber audits, we can provide 24/7 monitoring of your systems to help identify potential attacks. Our (re)insurance SMEs and cyber security experts can work collaboratively with you to implement current best practices with mitigating controls to reduce your exposure to both major incidents and minor cyber-crime.

View our Cyber Audits page here

Contact

Do you have an audit need you want to chat over? Not sure if we’re the right audit partner to help you? 

We definitely tailor our audits so it’s worth contacting our Head of Audit for an initial chat:

Pervin Sivanathan
Group Head of Audit & Advisory