Pro Global and VIPR Solutions Partnership

London, 6th May 2025

Pro Global (“Pro”), a leading trusted advisor for the specialist insurance sector, together with VIPR Solutions (“VIPR”), is redefining efficiency and compliance in the Delegated Authority market where, over the past 2 years, the average policy processing time for clients has reduced by 30%, along with a 25% drop in data entry errors, significantly improving data integrity.

Since the partnership began in 2016, Pro and VIPR have implemented numerous solutions for UK-based insurer clients, completing 10 implementation projects in 2024 alone. The collaboration continues to drive operational efficiency, enhance audit outcomes through automated compliance features, and set new benchmarks for data management and accuracy.

Through their complementary strengths, Pro and VIPR offer end-to-end support for the bordereaux process — from data processing and query handling to tracking, communication, and issue resolution. Their resource-flexible solution scales easily in line with client needs, delivering not just operational support but measurable improvements in business performance.

Shayne Caple, Head of Underwriting Services at Pro Global, commented:
“This isn’t just about a strategic partnership — it’s about performance improvements for the market. Working with VIPR, we’ve seen a 30% reduction in policy processing time and a 25% reduction in data entry errors for leading insurers. These are real, bottom-line results that show what’s possible when you combine technical excellence with deep industry expertise. Together, we’re helping the market raise the bar on efficiency, accuracy, and compliance.”

Tony Russell, Chief Revenue Officer at VIPR, added:
“Our collaboration with Pro is built on a shared commitment to improving outcomes for clients. We’ve created a seamless, scalable approach to bordereaux and data management that not only meets evolving industry demands, but actively helps clients get ahead of them — including better audit results and reduced risk through enhanced data integrity. It’s a win-win for everyone involved.”