At Pro Global, our people are our greatest asset, and today, we’re celebrating a major milestone in our continued growth. Our German team now comprises more than 60 qualified professionals working in the field of claims management, from our headquarters in Cologne, Germany and located throughout Germany. This isn’t just a headcount milestone, it’s a reflection of how demand for our specialist services is accelerating as the German insurance market faces rising complexity, heightened regulatory scrutiny, and greater expectations from policyholders.
Scaling with Purpose
Germany has long been a core market for Pro Global, but we’re now entering a new phase of expansion. As demand for our services grows, particularly in the highly nuanced areas of occupational disability claims, we are investing heavily in people, processes, and technology to meet it head-on.
What sets us apart is not just the size of our team, but the unique combination of local market knowledge and global expertise we bring to every client engagement. Our specialists understand the intricacies of the German legal, regulatory, and operational environment, while also drawing on Pro Global’s broader capabilities in advanced data analytics, product development, and insurance technology from across our international business.
This blend of local insight and global reach allows us to design tailored solutions that help (re)insurers not only manage claims more effectively, but also unlock strategic value in the process, from improving operational resilience to achieving stronger compliance outcomes.
Our Unique Advantage
As the new Head of Client Engagement in Germany, my focus is on helping our clients transform the way they approach complex claims, making the process faster, and more transparent for all stakeholders. In a fast-evolving occupational disability insurance landscape, that means moving beyond traditional claims handling and embracing a more dynamic, tech-enabled model.
What makes Pro Global truly unique in Germany is our ability to integrate claims excellence with cutting-edge innovation and deep local expertise and regulatory know-how. Our team doesn’t operate in silos, we work in close collaboration with our international colleagues across technology, data, and compliance to offer a truly holistic service.
We’re not just another outsourced claims team. We’re a strategic partner helping clients solve complex problems, adapt to market change, and deliver meaningful outcomes for policyholders. Whether you’re a domestic insurer looking to boost efficiency, or an international player entering the German market, our combined experience and scalable model can help you operate more effectively, fairly, and compliantly.
Looking Ahead
Our 60+ strong team in Germany is more than a number, it’s a powerful symbol of our ambition, capability, and commitment to the market. As we continue to invest in our people and solutions, we look forward to deepening our partnerships with (re)insurers across Germany and beyond.
Meet our expert
Name: Roman Hannig
Job title: Head of Client Engagement
Get in touch
To speak to the Pro Global team please feel free to reach out to us at:
Lysander PR
To contact our PR team directly please use the link below
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