Shayne Caple

Head of Underwriting Services

Specialism

Underwriting Support Financial & Technical Accounting

Shayne has accumulated 27 years of (re)insurance expertise within the London Market, specialising in underwriting and technical support services, portfolio management, asset management, technical accounting, commutations, schemes of arrangement, and debt purchase. With a strong operations background and as a Prince 2 Practitioner, Shayne excels in providing comprehensive operational best practice advise across outsourcing management, underwriting, and technical support services within the London Market Insurance industry.

In his current role as Head of Underwriting Services, Shayne works closely with the operations team consisting of a dedicated team of over 350 staff delivering technical support to over 40 Lloyds and London Market clients.

Shayne’s hands-on approach, in-depth knowledge, and valuable industry relationships contribute to Pro’s ability to deliver practical and flexible solutions that align with client goals. Shayne’s commitment to understanding client needs through engagement, active listening, and interpretation is at the core of Pro’s successful approach.


Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.

Latest Insights

Dispelling the Myths of Global Outsourcing for Brokers

For many brokers, outsourcing still carries outdated perceptions. Concerns around data security, integration, training requirements and regulatory compliance can understandably make firms cautious when considering […]

Rethinking Outsourcing in a Softening Insurance Market

As we move further into 2026, many insurers, MGAs and brokers find themselves facing a familiar cyclical challenge. Market conditions are softening, pricing is under […]

Pro Global strengthens complex claims capabilities with trio of senior hires

London, 22 June 2026 – Pro Global (“Pro”), a leading trusted advisor for the specialist insurance sector, is delighted to announce the appointment of three […]


Pro Global Contact Form

Please fill out the following form so that we can connect you with the specialists best suited to your enquiry.

Pro Global Newsletter

By filling in the following form you are agreeing to receive our newsletter and industry relevant communications