TPA Audit | Third Party Administrator | Pro Global

Third Party Administrator (TPA) Audits

Discover how our specialised Third-Party Administrator Audit (TPA audit) services can mitigate claims handling risks for businesses working with Lloyd’s Coverholders and TPAs.

Mitigate Your Claims Handling Risks

Our comprehensive TPA Audit services are designed to address your needs. We offer benchmarking of claims, accounting, and management processes to identify areas of improvement. Our professional due diligence ensures that all aspects of your operations are thoroughly examined. This holistic approach allows us to provide recommendations that are both practical and effective.

In addition, our specialist inspection teams are experienced in handling various scenarios and can provide valuable insights. Our TPA Audit teams are equipped with the latest tools and techniques to conduct thorough inspections and audits. Moreover, we understand the importance of timely information. That’s why we strive to provide a preliminary report promptly after the remote audit or onsite visit. This commitment to a quick turnaround time allows you to take swift action based on our findings.

Key Features of Our TPA Audit Services

Our TPA Audit services are designed to give you peace of mind. With our help, you can have confidence that your reputation, brand, and quality standards are being safeguarded. We provide precise data and analytics to enhance your strategic planning, enabling you to make decisions that are well-informed. Our goal is to equip you with the insights you need to make strategic choices that align with your business objectives
Wherever in the world you need us, we are available. With our teams based in multiple locations and experienced in various languages, we can offer support tailored to your specific needs. Whether your operations are in a single location or spread across multiple countries, our global presence guarantees the same high-quality service, no matter your location.

Benchmarking

We identify areas of improvement in your claims, accounting, and management processes.

Expert Teams

Our specialist teams are experienced in handling various scenarios and can provide valuable insights.

Timely Information

We provide preliminary audit reports promptly after the remote audit or onsite visit.

Assuring Your Reputation

We help protect and uphold your reputation, brand, and quality standards.

Benefits of Our Global TPA Audit Services

Tailored to your needs, we provide a suite of benefits that form a comprehensive solution for your business. Our service focuses on safeguarding your reputation by reducing the risk of negative claims experiences. Through our Professional Due Diligence, we meticulously examine all aspects of your operations and our global reach, with teams stationed worldwide, is something we take pride in. We equip you with the tools necessary for Data-Driven Decision Making, delivering precise data and analytics to guide your strategic decisions. All these elements come together to create a solution that is uniquely suited to your business needs.

Risk Mitigation and protecting your reputation

Professional Due Diligence to examine all aspects of your operations

Global availability with teams in multiple locations

Data-Driven Decision Making enabling you to make informed, strategic decisions

"Amid today's complex business landscape, our expert team provides comprehensive TPA Audit and Inspection Services to mitigate claims handling risks and protect your reputation. We offer tailored solutions, including benchmarking, due diligence, and global support, empowering you with accurate data for strategic decision-making. We can enhance your claims handling process enabling you to focus on your core business operations."

Pervin Sivanathan - Head of Audit & Advisory Services

Case Study

MGA Onboarding Due Diligence - Going Above and Beyond

Pro Global's audit team partnered with a prominent re/insurer to conduct tailored due diligence to support the onboarding of their MGA. This entailed an end-to-end review of underwriting, accounting, reporting, compliance, operations, and IT controls. As a result we were able to address critical challenges in their licensing approach and develop a trusted partnership that went above and beyond the initial brief.

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