Claims Management.

Partnering with you to make claims management easy

A full claims management service that supports your claims management team.

Extend your expertise and free up your specialists by outsourcing all, or part of, your claims management to Pro.

With a proven track record of delivering third-party administration, loss adjusting and technical claims service to insurers and reinsurers across world, hundreds of business around the world put their trust in us.

Our team of consultants can help with any necessary analysis prior to your handover of claims and assist with transition of services to Pro.

If you’re looking for some final reassurance, how about this:

  • We make claims management easy – even those complex liability claims that can take a long time to settle.
  • We take a proactive approach to managing claims, reducing costs and speeding up settlement time.
  • We use specialist claims technology, streamlining claims handling and reducing manual processes.

Speak to Pro today about taking the pressure off your claims management team.

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Our claims management services include:

  • Negotiating with policyholders and cedants.
  • Independent expert advice during arbitration and litigation.
  • Reserve analysis and portfolio review.
  • External and internal auditing e.g. data cleansing, static claims, peer reviews, process reviews, forensic reviews and inspection of records.
  • Claims administration to ensure efficient, cost-effective processing
  • Technical claims support e.g. triage and indexation.
  • Evaluation, critiquing and negotiation of policy buy-backs and commutations.
  • Surge resource to cover peak periods of claims activity.