Discover why Pro Global is the market leader in EL/PL claims solutions
We are proud to be Silver Sponsors this year. Visit us on stand 9 from 2-4 July.
With a 30 year proven track record, managing end-to-end claims solutions, enabled by our Pelican software
Claims arising from Employers’ and Public liability often present complex challenges across a range of subjects. Sensitivities around the physical and mental impacts to claimants require specialist understanding to manage appropriately. As claims management gets more complex, it is increasingly difficult to maintain all the specialist expertise you might need to achieve the best outcomes in-house.
Whatever your complex claims issues, we have the expertise to manage and deliver market leading outcomes to the highest standards ensuring compliance with the regulatory regime. Take advantage of our proven expertise, specialist technology platform and significant operating efficiencies and economies of scale, to achieve improved results through better claimant experiences and healthier financial outcomes.
last year alone
specialising in UK EL/PL claims
valuation of open claims under management
paid compensation to claimant’s last year
Pro has grown significantly in the UK EL/PL space to support an experienced team of subject matter experts and dedicated technology that enables us to extract value for clients via a range of operational savings, reduction of expenses, legal fees and targeted claims handling strategies developed through increasingly sophisticated data-led insights.
Mike Mackenzie – Head of Speciality Claims
Our claims management solutions help clients to secure a predictable and measured outcome. This has a positive impact on ultimate reserves, reduces capital requirements and protects their reputation by complying to conduct regulations.
Pro’s thought leadership within the claims management space is consolidated by our involvement with the following advisory bodies.
Working with the insurance market to improve the customer journey
Working with the (re)insurance legacy market to deliver better outcomes for all
Representing clients’ interests across a range of consultations
Achieving efficient and cost-effective management of claims and lobbying
With as many as 2,500 people facing a mesothelioma diagnosis in 2021, and thousands more already diagnosed, any advancements in treating and extending life expectancy for sufferers is welcome for individuals, families and society.
EL/PL claims present specific challenges. Liabilities range from casualty/short tail claims to complex long tail claims, which can be submitted many years after the policies were originally underwritten and premiums received.
Aviva and its reinsurer Swiss Re entered into an agreement to transfer the financial liability attaching to Aviva’s legacy Employers’ Liability (EL) book to Swiss Re under a reinsurance arrangement. As part of this transaction, they needed a robust claims handling partner capable of processing the thousands of complex EL and Public Liability (PL) claims received every year.
This landmark outsourcing arrangement is thought to be one of the largest of its type, with Pro supplying technology, processes and market leading expertise. The uniqueness of the outsource arrangement was a tripartite arrangement between Pro, the Insurer with conduct and legal exposure and the Reinsurer with financial exposure.
Our scale, expertise, processes and smart technology capabilities make us the partner of choice for Employer and Public liability claims in the UK.
To understand what Pro Global can do for you, let’s discuss your requirements.
- Independent assessment of your claims processes and pain points
- Transformation to reduce costs and deliver better outcomes
- Driving efficiencies, optimisation and savings