Public Sector Claims Management Services | Pro Global

Smart solutions for the Public Sector

The simpler answer to your Claims Management challenges

Working in the Public Sector isn't easy

At Pro Global, we understand the four main challenges the Public Sector face:

Driving operational efficiencies in today's economic environment, can be a significant challenge and drain on resources across many Public Sector disciplines

The public sector is complex. There are a number of risks and inefficiencies. Strong controls are therefore essential to maximise the benefits of existing insurance arrangements to avoid unnecessary financial losses.

A fragmented market creates risks, disconnect, duplication of effort and inefficiencies.

Cyber, data security and other emerging risks create a significant challenge and a lack of a robust digital strategy will undermine effective risk management.

 

Pro Global offers you a fully integrated solution to these challenges

Our market positioning and subject matter expertise, allow us to take leading roles in a wide rage of working parties, enabling us toiinfluence, shape and stay ahead of market developments.
Our strategies are informed by data and enabled by Pelican software which strengthens controls and helps manage your claims spend.

Improved controls

Greater efficiency and cost savings

Market wide data insights

Improved claims outcomes

Driving efficiencies and savings

At Pro Global we reduce the costs of claims by leveraging our scale and investment in technology to:

  • Automate complex calculations and tasks
  • Deliver greater accuracy and reduced costs through enhanced controls
  • Speed up processes
  • Reduce duplication and costs through an integrated strategy with trusted partners.

Our proven public sector claims management strategies and team of specialists will protect you from risks and ensure all insurance assets and contribution opportunities are maximised.

Technology-enabled claims management

Pro Global’s team of subject matter specialists will deliver a one-stop solution with all your data in one place – simplifying your claims challenges:

  • Reduced duplication
  • Enhanced controls
  • Reduced leakage
  • Faster claims lifecycles
  • Better data visibility and quality
  • Improved claims outcomes

We manage claims as a one stop solution, all your data in one place, to simplify your claims challenges.

Pelican joins the dots

Our strategies are informed by the data and enabled by our PELICAN software which strengthens controls and helps manage your claims spend, by bringing all stakeholders together into just one platform.
  • Single integrated platform for all your claims needs
  • Provides real time data insights and MI
  • Controlled data access for all relevant stakeholders
  • Drives efficiencies through automation
  • Improved controls
  • Augmented data insights offered by our expert team deliver better outcomes

Case studies

Landmark outsourcing arrangement

Our clients needed a robust claims handling partner capable of processing thousands of complex claims per year.

Pelican Claims Management Software

A host of global reinsurers and legacy acquires operating in both the live and legacy EL/PL market

Working parties

Our market positioning and scale allows us to take leading roles in a wide range of working parties, enabling us to influence, shape and stay ahead of market developments.

A joined up approach

Together with our established partners and through our proprietary technology we integrate and optimise your claims management processes, driving operational efficiencies and reducing costs

Contact

Our scale, expertise, processes and smart technology capabilities make us the partner of choice for Employer and Public liability claims in the UK.

To understand what Pro Global can do for you, let’s discuss your requirements.

  • Independent assessment of your claims processes and pain points
  • Transformation to reduce costs and deliver better outcomes
  • Driving efficiencies, optimisation and savings

Contact our Head of Specialist Claims for an initial chat about our claims services capabilities:

Mike Mackenzie
Head of Specialist Claims

Meet the team

Michael Mackenzie

Head of Specialist Claims

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Ceri-Siân Williams

Solicitor (non-practising)

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Garret Spring

Enstar Lead

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Alan Metzger

Head of Strategy Abuse & Care

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Steve Bellingham

Head of Strategy

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Jonathan Richards

Technical Claims Manager (Legacy)

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Iain Turnbull

Technical Claims Manager (Casualty)

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Kevin Coll

Technical Claims Manager (Complex)

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Kevin McFarland

Specialist Claims Analyst

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Lucy Eaborn

Senior Claims Technician (Complex)

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Contact our Claims team:

+44 (0)20 7068 8000
getintouch@pro-global.com
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The Pro Group includes companies authorised and regulated in a number of jurisdictions including the UK that operate under the Pro Global Brand (with the exception of Pro MGA Global Solutions Ltd and its associated companies). Pro Global Holdings Limited is a holding company, registered in England and Wales, whose registered office is One America Square, 17 Crosswall, London EC3N 2LB (Reg No. 10532385).
Pro MGA Global Solutions is a trading brand of Pro MGA Solutions Limited which is a company incorporated and registered in England and Wales, whose registered office is One America Square, 17 Crosswall, London EC3N 2LB (Reg No. 10575665). Pro MGA Solutions Limited is authorised and regulated in the UK by the Financial Conduct Authority (FRN: 770419).