Public Sector Claims Management Services | Pro Global

Smart solutions for the Public Sector

Pro Global public sector claims management service

ALARM 2023

Key takaways from the conference

Working in the Public Sector isn’t easy. At Pro Global we understand the four main challenges the Public Sector faces

Driving operational efficiencies

In today's economic environment, driving operational efficiencies can be a significant challenge and drain on resources across many Public Sector disciplines - often requiring an innovative approach to ensure costs are managed effectively, overall spend is controlled and outcomes add tangible value.


Pro teaser solutions

Innovation; Transformation; SMART Technology; Automation.

The public sector is complex

There are a number of risks and inefficiencies. Strong controls are therefore essential to maximise the benefits of existing insurance arrangements to avoid unnecessary financial losses.


Pro teaser solutions

Dedicated team of experts; SMART automation; enhanced data/insights to augment decision-making.

It’s a fragmented market

A fragmented market creates risks, disconnect, duplication of effort and inefficiencies.

Pro teaser solutions

Integrated platform; single version of the truth; reduced duplication; efficiency through automation.

And then there’s the issue of data

Cyber, data security and other emerging risks create a significant challenge and a lack of a robust digital strategy will undermine effective risk management.

Pro teaser solutions

Integrated platform; secure by default; reduced need for sensitive materials to be shared outside of secure domain; reduced data risks; enhanced data insight.

Pro Global offers you a fully integrated solution to these challenges, providing you with:

Improved controls – Greater efficiency – Cost savings – Market wide data insights – Improved claims outcomes.

Case Study

Leveraging our scale as a legacy claims partner

A leading global (re)insurance group that delivers insurance solutions in the run-off
space acquired a large book of legacy UK EL business from a British multinational
general insurer. As part of the transaction - and on completion of the portfolio transfer
- the global insurer approached Pro about migrating the book of business onto Pro’s
Pelican claims handling platform

Giving you:

  • Greater efficiencies through automation
  • Improved controls
  • Reduced duplication and legal fees
  • Augmented data insights offered by our expert team, delivering you a better outcome

Working parties

Our market positioning and scale allows us to take leading roles in a wide range of working parties, enabling us to influence, shape and stay ahead of market developments.

A joined up approach

Together with our established partners and through our proprietary technology we integrate and optimise your claims management processes, driving operational efficiencies and reducing costs

Case studies

Landmark outsourcing arrangement

Aviva and its reinsurer Swiss Re reinsurance agreement and needed a robust claims handling partner capable of processing thousands of complex claims per year.

Pelican Claims Management Software

A host of global reinsurers and legacy acquires operating in both the live and legacy EL/PL market


Our scale, expertise, processes and smart technology capabilities make us the partner of choice for Employer and Public liability claims in the UK.

To understand what Pro Global can do for you, let’s discuss your requirements.

- Independent assessment of your claims processes and pain points
- Transformation to reduce costs and deliver better outcomes
- Driving efficiencies, optimisation and savings

Contact our Head of Specialist Claims for an initial chat about our claims services capabilities:

Mike Mackenzie
Head of Specialist Claims

Latest Insights

Pro MGA sees 2024 as year of territorial expansion

This interview was originally published in Insurance Day, and is shared here with permission and thanks. Read the original here The managing general agent (MGA) […]

Growing a healthy pipeline of MGA talent

This interview was originally published in Insurance Business magazine, and is shared here with permission and thanks. Read the original here Amid supermarket shortages and […]

Encouraging the next generation of talent

When 16-year-old Ollie Dalzell finished his GCSEs, he spent part of his summer break shadowing Pro MGA’s CEO, Danny Maleary, to find out what the […]