…transforming all types of specialist insurance operations
In a rapidly changing world, business as usual is no longer good enough. Sometimes you need an external perspective to get to the real issues that could be limiting your revenue growth or profitability.
We are dedicated to finding and addressing such challenges in specialist insurance operations of all types and sizes, to help you transform and innovate for the future.
We’re a trusted advisor, 100% focused on the insurance industry. Unlike the larger, more general advisory businesses, insurance is our only business. Our people are practitioners who have held senior operational roles in fast moving, compliance driven organisations.
This means we bring a practical realism of this market - we don’t just advise, we know how to get things done and make them work in a scalable, repeatable way. We’re focused on fuelling your commercial success - delivering improvements in profitability, balance sheets and operational resilience.
“Having identified Pro as our preferred partner to handle the claims administration for the German A&E PI portfolio, during the transaction process it was crucial that the operational migration was delivered in a timely and efficient manner. The fact this has been achieved despite notable disruption to the working environment in recent months is testament to the resilience of the parties’ operating models and to the dedication and collaboration shown by team members. We look forward to partnering with Pro on future opportunities”
Andrew Hill, COO, DARAG
A leading German insurer was looking to complete the smooth transfer of one of the largest P&C run-off books in the region - an architects’ and engineers’ PI book reserved at approximately EUR 200 million.
Pro assembled and trained a team of 12 dedicated professionals and quickly set about the significant project at hand.
As well as achieving the operational transfer of this significant run-off portfolio on time and within budget - thanks to Pro’s innovative use of technology - the end result was an improved operating model, reduced reliance upon ancillary systems to manage and settle claims as well as faster claims settlements.
“We look forward to partnering with Pro on future opportunities as we continue our growth as a global legacy carrier.”
A senior executive at the legacy acquirer
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In 2017, a leading global insurance group that delivers insurance solutions in the run-off space acquired a large book of legacy EL business from a British multinational general insurer. As part of the transaction - and on completion of the portfolio transfer - the global insurer approached Pro about migrating the book of business onto Pro’s Pelican claims handling platform.
Having integrated the team, Pro aligned the quality control and assurance processes, reviewed all best practise and developed a range of specific strategies targeted at creating value from the portfolio, harnessing Pro’s scale in this space.
Pro has brought significant expertise and value-add to this client in terms of energy, drive, unique technology, insights, capability and scale to deliver the right outcomes - and is a very good example of what makes us a natural partner of choice for many insurance carriers.
Do you need to transform a specialist insurance business or operation? Every business is different which means our advisory services – and the experts we put at your disposal - need to be highly tailored to you.
Contact our Head of Advisory and Consulting for an initial chat:
Louisa Pavis
Head of Consulting