Policy Administration - Pro Global

Underwriting Support

Expert Guidance and Specialist Implementation across risk capture,
delegated authority and exposure management

Operational Resilience

From advisory through to outsourcing we have solutions to improve your resilience

Augmented Intelligence

Using technology to scale your operations

Why choose Pro?

Accuracy and efficiency are crucial to the underwriting process. We can help to improve the agility and adaptability of your specialist underwriting operations to reduce costs and improve customer experience.

We can help you optimise or audit your in-house operation, or fully outsource one or more functions to allow your team to focus on revenue-generating activities. 

  • Delegated Underwriting
  • Technical Processing
  • Data Architecture and Cleansing
  • Exposure Management
  • Bordereau
  • Coverholder and Policy Audits

Policy Administration

We can take care of the heavy lifting when it comes to all aspects of policy administration and underwriting support, from quote preparation to risk capture. We are the solution to operational resilience, scalability or specialist people management headaches and can help to free up your teams giving you time to focus.

Contact us for help with:

Technical processing, risk capture, aggregation or verification, data cleansing or geo-coding, bordereau processing, pre- and post-bind contract certainty, endorsements, quality assurance.

Delegated Authority Management

When you want to access new markets and specialise through delegated authorities, we help you put processes and controls in place to minimise risk and retain operational control. You get access to comprehensive reporting via an online portal and specialist DUA audits.

Contact us for help with:

Bordereau mapping, reconciliation, collections or quality improvements. Regulatory and compliance checks, coverholder risk insights, structured data extracts for third party systems or delegated underwriting and claims audits.

Exposure Management & Data Cleansing Services

Turbo-charge your underwriting performance and optimise your analyst’s time with our data cleansing services, powered by the Cleansing Augmented Intelligence platform. CAI® is focused on cleansing the SOV data for land-based property risk that feeds your catastrophe and exposure models, transforming the speed and accuracy of the data; the fuel that powers your proprietary modelling outcomes. CAI® (Cleansing Artificial Intelligence is a registered trademark).

Contact us for help with:

Data cleansing services, powered by CAI®.
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Book a demo today: pro-outsource@pro-global.com

Coverholder, MGA & Pre-bind Audits

We can audit your in-house and third-party specialist insurance operations and ensure they meet regulatory, corporate and binding authority requirements. We offer audits in multiple territories and languages.

Click here for more information on:

Coverholder and MGA audits, pre-bind audits.
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Multi-Territory Specialist Solutions

We know that different markets have different specialisms. We’ve spent 28 years tailoring our specialist expertise for multiple regulatory landscapes and in multiple languages.

Case Study

Bringing the outside in to enhance bordereau management

Pro has been providing bordereau processing for the Lloyd’s syndicate of a large global Bermudian-domiciled (re)insurer since 2016 – and now handles around 46,000 bordereau for them every year. When the partnership first began, Pro had four people working on the account which has increased over time to 24 full-time employees committed to this key relationship – with additional resource flexing on and off the account to meet client demands at any given time.

Meet some of our specialists

Richard Emmett

Head of Insurance Services


Shayne Caple

Operations Leader


Iain Brown

Managing Consultant


Andrew Smith

Senior Consultant


Simon Sankey

Senior Consultant


Andrew Brown

Client & Implementation Manager


Sue Barenbrug

Head of Data Management


Claire Heal

Operations Manager- Risk Capture


Simon Capie

Operations Manager- Delegated Bordereau Processing


Kenneth Hutchinson

Senior Consultant


Francisco Rastrelli



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