Alan Metzger

Technical Claims Manager (Sensitive Claims)

Specialism

Claims Management

Alan Metzger is Technical Claims Manager who oversees the Sensitive Claims Team, focussing on historical abuse and complex care claims.

He has 37 years of UK general insurance experience across a broad range of claim types, running cases to Supreme Court level. Since 2002 he has specialised in the management of long and short tail disease claims, with a focus on child abuse and care matters in recent years. He represents clients on the ABI PL Claims Working Group and IRLA LCC.

Prior to joining Pro, Alan spent 30 years in a variety of claims roles within the Aviva Group. He has been involved in many market forums and issues, including drafting responses to consultations on regulatory or legislative change. He was heavily involved in EL policy tracing issues as a member of the ELTO Advisory Board.


Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.

Latest Insights

Meet the Pros: Oliver Walker

For our next Meet the Pros series blog, we’re shining the spotlight on Oliver Walker, whose career journey began with a Pro Global-supported apprenticeship and […]

Key Takeaways: MGAA Market Briefing – Operational Resilience & Third-Party Vendor Risk 101 (Part 2): What Are the Solutions?

https://www.youtube.com/watch?v=QWNEz__nuPA In the second and final session of our two-part Market Briefing series in partnership with the Managing General Agents’ Association (MGAA), Pro Global’s Mike […]

Louisiana House Bill 672: What Insurers and MGAs Must Do to Stay Compliant

Louisiana’s House Bill 672 arrived in 2024 – and for insurers, Managing General Agents (MGAs) and Third-Party Administrators (TPAs), the message is clear: regulatory expectations […]