Emma Rees - Pro Global


Emma Rees

Head of Operations

Specialism

Claims Management

Emma took up the role of Head of Operations in 2023 as part of a reorganisation, having previously joined Pro in December 2020 as a Claims Manager servicing RSA/Enstars’ Legacy Disease claims.

With nearly 20 years of experience in the insurance industry, Emma brings a diverse skill set to her role. She holds a diploma in Management and a distinction in the management apprenticeship (secured since joining Pro) so as to enhance her ability to support teams and contribute to the business.

Emma’s responsibilities include overseeing the Operational functions and line management of the Claims Team Leaders.

She ensures operational delivery, compliance, governance and provides mentorship and support to colleagues.


Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.

Latest Insights

Meet the Pros: Shayne Caple, Head of Underwriting Services at Pro Global

With nearly three decades of experience in the London (re)insurance market, Shayne Caple brings significant expertise in underwriting support, financial and technical accounting, portfolio management, […]

Automation in Insurance – Moving from Hype to Measurable Value

This article is shared with the kind permission of insurance-edge. The insurance industry has been talking about automation for years, but the conversation is no […]

Meet the Pros: Roman Hannig – Head of Client Engagement (Europe)

Walking through the Pro Global doors just a few months ago, our new Head of Client Engagement at Pro Germany, Roman Hannig, has got his […]