FCA 2026 Priorities: The Audit Wake-Up Call for Insurers
“The call to action is clear: audit is not about giving boards independent confidence that strategy, innovation and day-to-day operations are aligned with regulatory expectations; […]
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Alexandra has a diverse professional background that spans marketing, law, and claims management. She studied Marketing and Spanish at university and gained valuable experience working in the PR department of an advertising agency during her university holidays. Alexandra then spent a year in Madrid, working as an English teacher before transitioning into law.
After completing law college, Alexandra joined Birchall Blackburn, where she focused on asbestos-related occupational disease claims from the Claimant side. She also worked closely with hospitals in Spain to obtain necessary medical records for ex-pat Claimants. Later, she moved to BAI Claims Services Ltd, where she handled a range of occupational diseases such as asbestos-related issues, noise-induced hearing loss, and hand-arm vibration syndrome.
In 2022, Alexandra joined Pro as part of the Complex Claims team, specialising in Aviva’s book of business. Her responsibilities align with her colleague Lucy Eaborn, who handles RSA/Enstar’s book of business. Throughout her career, Alexandra has also been actively involved in marketing and business growth efforts, including conference organisation, client engagement, and website content development. Her diverse skill set and experience make her a valuable asset in managing complex claims and driving company growth.
“The call to action is clear: audit is not about giving boards independent confidence that strategy, innovation and day-to-day operations are aligned with regulatory expectations; […]
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