Meet the Pros: Oliver Walker
For our next Meet the Pros series blog, we’re shining the spotlight on Oliver Walker, whose career journey began with a Pro Global-supported apprenticeship and […]

“Professional competence and continuous development ensure a performance test that is both reliable and sustainable.”
With several years of experience in claims testing at a primary insurer and in‑depth medical knowledge gained from her work in the healthcare sector, Dana Krzykawski brings a profound understanding of the key factors that enable efficient and accurate claims assessment. Her completed management studies, together with her ongoing part‑time specialisation in LL.M. Business Law, complement her practical expertise and strengthen her ability to address complex requirements in a customer‑ and solution‑oriented manner.
Dana combines structured analytical thinking with a strong commitment to professional excellence. Her unique blend of operational claims experience, medical insight, and legal-business education allows her to navigate challenging cases with clarity, precision, and empathy. She emphasises quality, consistency, and transparent processes in every aspect of her work.
A passion for continuous development and a well‑organised approach form the foundation of Dana’s leadership philosophy. She strives to ensure that customers benefit from efficient workflows and legally compliant solutions tailored to their needs.
Dana firmly believes that true strength lies in collaboration. She fosters an environment where team spirit, transparent processes, and professional excellence reinforce one another — enabling a standard of claims performance that sets new benchmarks in the industry.