Employers’ and Public Liability (EL/PL) Claims
Discover Why Pro Global Is the Market Leader in EL/PL Claims Solutions
Can you maintain every specialism your EL/PL claims need in-house?
Claims arising from Employers’ and Public Liability often present complex challenges across a range of subjects. Sensitivities around the physical and mental impacts to claimants require specialist understanding, and as claims management gets more complex it is increasingly difficult to keep all the expertise you need in-house.
How Pro Global Helps
With a 30-year proven track record managing end-to-end claims solutions, enabled by our Pelican software, we have the expertise to manage and deliver market-leading outcomes to the highest standards while ensuring compliance with the regulatory regime. Our 87-strong team manages nearly half of the legacy EL/PL claims liabilities in the UK, with 7,162 claims settled last year alone and £372 million of open claims under management. Take advantage of our proven expertise, specialist technology platform and economies of scale to achieve better claimant experiences and healthier financial outcomes.
Why choose Pro Global for EL/PL claims?
Over 12 years of handling EL/PL live market claims at scale for global insurers. Services include claims triage, policy coverage investigations, management of excess and aggregate deductibles and complex insurance arrangements, ELTO tracing and compliance, know your opponent, fraud processes, data analytics, claims handling, legal and litigation management, negotiation of settlements and coordinated market activities.
We bring focus to EL/PL legacy claims through data-led strategies and insight. Having accumulated 40% of the UK legacy claims market, we settle valid claims quickly, reduce claimant costs and significantly reduce legal spend. Services include disease, illness and abuse expertise, capital release through consistent reserving, maximising reinsurance assets, fraud processes, outsource solutions, a purpose-built IT platform and audit and advisory.
A specialist panel of law firms who, in partnership with Pro, service all claims types from first notification of loss through to litigation, data analytics and complex non-conventional insurance arrangements. Outsourcing to Pro cuts operational costs, maximises insurance coverage and gives public sector organisations a one-stop shop.
Our bespoke Pelican platform is built to deal with UK EL/PL claims, with optimised processes and automated administration. Enhanced data analytics bring clarity to complex issues and help you track emerging issues to stay ahead of the curve.
Strong market-facing leadership supported by highly compliant teams and processes. Our presence on market committees has helped shape key changes to the legal and political environment, and we help clients meet their ELTO tracing obligations.
Our thought leadership is consolidated by our involvement with the Industrial Disease Claims Working Party, the IRLA Legacy Committee, ABI consultations and the Forum of Scottish Claims Managers.
Pro has grown significantly in the UK EL/PL space to support an experienced team of subject matter experts and dedicated technology that extracts value for clients through operational savings, reduced expenses and legal fees, and targeted claims handling strategies developed through data-led insights.
A Simple Proven Review Process
STEP 1:
Assessment
An independent assessment of your claims processes, exposures and pain points, whether live, legacy or public sector.
STEP 2:
Strategy & Transition
We design targeted claims handling strategies informed by data and transition claims onto our Pelican platform with your panel firms and stakeholders.
STEP 3:
Handling & Settlement
Our subject matter experts manage claims end to end: triage, coverage, fraud processes, litigation management and negotiation of settlements.
STEP 4:
Insight & Value
Data analytics track trends and emerging issues, supporting consistent reserving, capital release and continuous improvement.
Proven results
Market-leading outcomes at scale
Our claims management solutions help clients secure a predictable and measured outcome. This has a positive impact on ultimate reserves, reduces capital requirements and protects reputation through compliance with conduct regulations.
- Market-leading SME solutions for significant claims exposures.
- Bespoke tech platform built for UK EL/PL claims.
- Strong market-facing leadership and compliant teams.
Case studies
Immunotherapy
Global (re)insurers assessing potential exposure to historic UK liability covers attracting asbestos-related mesothelioma claims, as advances in treatment extend life expectancy for sufferers.
Vicarious Liability
Global (re)insurers navigating the evolving legal landscape around vicarious liability claims, staying up to date with legal developments and auditing the extent of their potential exposure.
FAQs
Live market, legacy and public sector claims, from casualty and short-tail claims to complex long-tail disease, illness and abuse claims, including those submitted many years after the policies were written.
An 87-strong team specialising in UK EL/PL claims, managing nearly half of the UK’s legacy EL/PL claims liabilities, with 7,162 claims settled last year and £372 million of open claims under management.
Our purpose-built, market-leading end-to-end claims platform, used and shared by our clients, panel firms and our own claims experts to streamline the process and bring all parties together.
Through targeted claims handling strategies, data-led insights, fraud processes, consistent reserving, eliminating unnecessary litigation and significant operating efficiencies and economies of scale.
Yes. We help clients meet their ELTO tracing obligations as part of our compliance and market-facing services.
