Audit and Compliance Services in Australia and Asia-Pacific
Delegated authority audits, compliance support and licensing for coverholders, brokers and underwriting agencies, delivered locally by GSI Professional Services, part of Pro Global
Local expertise in Australia, backed by a global audit practice
London market underwriters need confidence that their coverholders and third party administrators in Australia, New Zealand and across Asia-Pacific are operating to the standards in their binding authority agreements and to local regulatory requirements. Australian brokers and underwriting agencies need practical help to obtain and hold an AFS licence, meet their compliance obligations and keep improving. GSI Professional Services, part of Pro Global, has been doing both for more than two decades.
How Pro Global Helps
GSI has audited Lloyd’s coverholders across Asia-Pacific since 2001 and supports brokers and underwriting agencies with licensing, scored compliance audits, best practice reviews and ongoing compliance partnerships. Combined with Pro Global’s 28-year London market audit practice, that gives you one team for coverholder and TPA oversight in Australia, New Zealand, Singapore, Hong Kong and the wider region, and for compliance support on the ground in Australia. Visit the GSI website for the full range of services.
Why choose Pro Global and GSI in Australia?
Comprehensive audits of coverholders and third party administrators against binding authority agreements, local law and market best practice, using Lloyd’s audit scopes adapted to each jurisdiction. GSI has conducted audits in Australia, New Zealand, Singapore, Hong Kong, India and across Asia-Pacific since 2001, on site or remotely.
Before binding authority is granted, we assess a prospective coverholder’s organisational capability, regulatory environment, due diligence and governance. When a binding authority winds down, our run-off audits cover claims closure, outstanding obligations, record-keeping and jurisdiction-specific requirements.
Start-up advisory for new entrants, including preparation and submission of AFS licence applications. Scored compliance audits of management systems, governance and operational controls, best practice reviews against industry benchmarks, and monitoring and supervision programmes for authorised representative networks.
Flexible on-site and remote support to keep you ahead of regulatory change: monitoring of scheduled compliance activities, regular progress reviews, guidance on procedural and legislative updates, and training and implementation support for Responsible Managers and broking staff.
GSI is led by Managing Director David Mills, with more than 40 years in underwriting, broking, compliance and governance and a former Responsible Manager for ASIC and APRA licensing. The audit practice is led by Lorraine Calway, Chair of the Delegated Authority Reviewers Association. The team brings decades of experience across underwriting, broking, claims and governance.
Our clients get the local knowledge of a team that has worked in the Australian market for three decades, and the reach and standards of a Lloyd’s-accredited global audit practice.
A simple, proven process
STEP 1:
Scope
We agree the Terms of Reference with you, adapting Lloyd’s audit scopes or compliance frameworks to the jurisdiction and the risks that matter to you.
STEP 2:
Review
Our specialists review underwriting and claims files, audit trails, governance, infrastructure and controls, on site in Australia or remotely across the region.
STEP 3:
Report
You receive a scored report with detailed commentary, findings, remediation guidance for any non-compliance and opportunities for improvement.
STEP 4:
Support
Where you need it, we provide follow-up reviews, hands-on remediation and ongoing compliance partnerships so improvement is sustained.
What you can expect
Services in Australia and Asia-Pacific
Delegated authority: coverholder audits; third party administrator audits; pre-coverholder status reviews; run-off audits; strategic advisory for London-based underwriters on Asia-Pacific.
Australian compliance: start-up advisory and AFS licence applications; compliance audits and reviews; best practice reviews; compliance support partnerships; authorised representative network oversight.
Training: online CPD modules and bespoke in-house programmes for insurance professionals, available through GSI.
The outcome
Independent assurance that your Asia-Pacific arrangements meet the standards you expect, and practical, local support for Australian intermediaries to meet their obligations and keep improving.
FAQs
GSI Professional Services, formerly Gold Seal International, is a Sydney-based compliance and audit practice for the general insurance industry and is part of Pro Global. It has audited Lloyd’s coverholders since 2001 and supports brokers, underwriting agencies and AFS licence holders across Australia and Asia-Pacific. Find out more on the GSI website.
Yes. GSI audits coverholders and third party administrators on behalf of Lloyd’s managing agents and company market underwriters, using Lloyd’s audit scopes adapted to local requirements. Reviews can be carried out on site or remotely, and reporting follows the same standards as Pro Global’s audits in London, Europe and North America.
GSI is based in Australia and has conducted audits in New Zealand, Singapore, Hong Kong, India and throughout Asia-Pacific since 2001. Remote auditing allows cost-effective oversight across the region. Contact us to discuss a specific territory.
Yes. GSI’s start-up advisory service covers the preparation and submission of AFS licence applications, strategic advice on regulatory set-up and operational readiness, and support with the compliance and governance requirements that follow. See GSI’s Australian compliance services.
Email enquiries@gsipro.com.au or use the contact button on this page. For London market enquiries about Asia-Pacific coverholders, contact the Pro Global Audit team in the UK.
