Kevin heads up our Complex Claims Team, focusing on high value and complex asbestos-related disease claims. He has over ten years’ experience in the legacy claims market. Prior to this he was a fully qualified Thermal Insulation Engineer.
He began his insurance career with Aviva as a claims handler, prior to becoming a case manager and was part of the team who transferred across to Pro Global in November 2016 following the successful reinsurance agreement with Swiss Re. His SME knowledge was utilised in order to successfully migrate policies and claims from nine separate systems into one policy claims system to expedite the claims process.
Kevin has a wealth of knowledge and experience in EL/PL claims handling, from NIHL and VWF to all asbestos related disease types including mesothelioma as well as live market claims experience such as CQC and PACE investigations. He has worked on numerous internal projects as well as been integral in discussions with existing and new clients.
Contact the claims team: getintouch@pro-global.com
Head of Specialist Claims
Solicitor (non-practising)
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Andrew Smith is a highly experienced insurance professional with over 30 years of experience within the London Market. He has a Postgraduate Diploma in Marketing and currently holds the position of Executive Consultant, delegated Underwriting Audits at Pro. In his current role, Andrew undertakes Coverholder and TPA audits.
He has extensive knowledge in all aspects of a Coverholder’s or MGA’s operations, from underwriting to claims, accounts, governance, and controls. Andrew has been involved in over 100 binder reviews annually for over 20 Lloyd’s clients, covering a wide range of classes including property, casualty, contractors all risks, bloodstock, and personal accident. He has also successfully concluded numerous commutation negotiations and has been involved in numerous consulting projects such as historical inspections of records
Contact the audit team: getintouch@pro-global.com
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Garret joined Pro Global in March 2019. Since joining Pro, Garret has worked on the Enstar account, where he currently works as Client Lead.
He qualified as a Solicitor in 1997 and has worked in private practice, acting for both Claimants and Defendants. For the last 15 years, prior to joining Pro, he led teams of lawyers who acted on behalf of Claimant’s in claims for occupational disease, including asbestos-related disease claims. In addition to working for Claimant’s, Garret has also worked closely with the charity sector who support victims of asbestos related illnesses.
Contact the claims team: getintouch@pro-global.com
Head of Specialist Claims
Solicitor (non-practising)
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Feb 16, 2023
Operational Resilience: the key boardroom topic for 2023
With strong economic headwinds putting pressure on balance sheets, and amid regulatory and compliance scrutiny, operational resilience – and in particular digital operational resilience – […]
Feb 02, 2023
Continuous Improvement: Identify, implement, review, repeat
Shayne Caple, Pro Global Head of Underwriting Services, always focuses on continuous improvement when supporting clients – but what does this mean in practice, and […]
Feb 01, 2023
New ‘Super’ MGA Casper selects Pro MGA Global Solutions as Incubation Partner
London, 2nd February, 2023: Pro MGA Global Solutions, the independent managing general agent (MGA) incubation division of global re/insurance trusted guidance provider, Pro Global Holdings […]
Alan Metzger is Head of Strategy – Abuse & Care at Pro Insurance Solutions Ltd. He has 35 years of UK general insurance experience across a broad range of claim types, running cases to Supreme Court level. Since 2002 he has specialised in the management of long and short tail disease claims, with a focus on child abuse and care matters in recent years. He represents clients on the ABI PL Claims Working Group and IRLA LCL.
Prior to joining Pro, Alan spent 30 years in a variety of claims roles within the Aviva Group. He has been involved in many market forums and issues, including drafting responses to consultations on regulatory or legislative change. He was heavily involved in EL policy tracing issues as a member of the ELTO Advisory Board.
Contact the claims team: getintouch@pro-global.com
Head of Specialist Claims
Solicitor (non-practising)
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Feb 16, 2023
Operational Resilience: the key boardroom topic for 2023
With strong economic headwinds putting pressure on balance sheets, and amid regulatory and compliance scrutiny, operational resilience – and in particular digital operational resilience – […]
Feb 02, 2023
Continuous Improvement: Identify, implement, review, repeat
Shayne Caple, Pro Global Head of Underwriting Services, always focuses on continuous improvement when supporting clients – but what does this mean in practice, and […]
Feb 01, 2023
New ‘Super’ MGA Casper selects Pro MGA Global Solutions as Incubation Partner
London, 2nd February, 2023: Pro MGA Global Solutions, the independent managing general agent (MGA) incubation division of global re/insurance trusted guidance provider, Pro Global Holdings […]
Having served the insurance market for over three decades in a range of senior leadership roles that has seen him lead Zurich UK’s P&C business and the UK and international operations of RSA, Steve became CEO of Pro Global on 1 February 2020.
During his 30+ year insurance career, Steve has, in addition to his CEO positions, held a number of group-wide operational and financial roles including Head of Zurich’s Group Operations, Planning and Performance Management function (2007 – 2009), Chief Finance & Operations officer of Zurich’s European Global Corporate business (2006 – 2008) with around 10 years of his career being based out of Switzerland and Australia.
He has extensive insights across the industry, both in the UK and internationally, and he is now bringing that breadth of expertise and experience together to help meet the diverse needs of our many customers around the world.
Steve is a Fellow of the Chartered Association of Certified Accountants, having qualified in 1990.
Contact the claims team: getintouch@pro-global.com
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Kevin McFarland is a experienced claims professional with a background in the live, insolvent and legacy markets. Having overseen portfolios, teams and major transformation projects, Kevin has a particular expertise in mesothelioma and other long tail disease claims.
He has a thorough knowledge of the legal frameworks and industry standards involved in such claims. He has a passion for operational improvement via technology enablement, and his recent responsibilities include development of Pro’s data analysis and insight capabilities, technical and operational oversight, legacy portfolios and management of high value claims.
Kevin also represents the organisation externally and ensures that industry developments are communicated clearly to stakeholders.
Contact the claims team: getintouch@pro-global.com
Head of Specialist Claims
Solicitor (non-practising)
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
