Julie Osborn

Vice President of Operations & Strategic Initiatives

Contact the claims team: getintouch@pro-global.com



Return to previous page

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »

Debbie Roome

Client Engagement Executive, EL Claims

Joined Pro in May 2018, bringing over 20 years of UK General Insurance experience.

She has worked extensively in client engagement roles and is skilled in People and Relationship Management, Process Improvement, Team Leadership, and Finance Management.

Debbie is a highly-focused manager with a track record for delivering on service level agreements, cost control, MI reporting, and risk management. She brings a wealth of knowledge to the EL/PL team and is dedicated to ensuring strong client engagement and satisfaction.

Contact the claims team: getintouch@pro-global.com



Return to previous page

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Next Page »

Shayne Caple

Head of Underwriting Services

Contact the claims team: getintouch@pro-global.com



Return to previous page

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »

Dani Rosser

Head of Broker Services

Dani Rosser is a seasoned professional with over 25 years of experience in the (re)insurance industry. She holds an LLB (Hons) degree and is currently the Head of Broker Services at a company.

Dani has a strong background in technical operations and cash management, having gained expertise through various roles in ledger accounting, project work, client management, and leading the Technical Accounting division. As the Head of Broker Services, she is responsible for overseeing the delivery of a wide range of services, such as technical premium and claims processing, reinsurance calculation and accounting, credit control, claims handling, and more, to international and London Market clients.

Dani is an experienced manager, who excels at building and optimising teams, and focuses on developing client-focused solutions and improving operational efficiencies.

Contact the claims team: getintouch@pro-global.com



Return to previous page

Next Page »

Claire Heal

Client Team Manager

Contact the claims team: getintouch@pro-global.com



Return to previous page

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »

Next Page »

Maria Florencia

Head of Insurance Services

Contact the claims team: getintouch@pro-global.com



Return to previous page

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »

Next Page »

Monzer Monzer

Data Analyst

Specialism/s

ACF TO GO HERE…..

Videos




This is test video Centre 2





This is test video Centre




Media centre

Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.


Join Our Team

Next Page »

Simon Sankey

Senior Consultant

Contact the claims team: getintouch@pro-global.com



Return to previous page

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »