Shayne Caple

Head of Underwriting Services

Contact the claims team: getintouch@pro-global.com



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Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

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Michael Schwiede

Claims Manager

Michael joined Pro Global in March 2023 and leads our Biometric Claims Assessment team at the Cologne location. He trains new talents and contributes significantly to the growth of Pro Deutschland.

As an experienced lawyer and specialist in biometric claims processing, he supports our key account management and product development, with a special focus on digital solutions, in addition to ensuring our quality standards. 

We are thrilled to have an expert like Michael with his competence and experience on our team and are excited to share our knowledge and developments regarding digitization with our customers.

Contact the claims team: getintouch@pro-global.com



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Roman Claudius Claren

Managing Director

Contact the claims team: getintouch@pro-global.com



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Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »

Roman Claudius Claren

Managing Director

Contact the claims team: getintouch@pro-global.com



Return to previous page

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »

Roman Claudius Claren

Managing Director

Contact the claims team: getintouch@pro-global.com



Return to previous page

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Emma Rees

Client Manager


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Next Page »

Next Page »

Next Page »

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