specialists Archive - Page 5 of 10 - Pro Global

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Klaudia Demczuk

Marketing Analyst

Contact the claims team: getintouch@pro-global.com

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Monzer Monzer

Data Analyst

Specialism/s

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Emma Rees

Claims Manager

Emma is the Claims Manager for two of the Legacy Claims Teams at Pro, having joined the company in December 2020 as a team leader servicing Legacy Disease claims.

With 14 years of experience in the insurance industry, Emma brings a diverse skill set to her role. She successfully achieved a diploma in Management and a distinction in the management apprenticeship in September 2022, enhancing her ability to support teams and contribute to the business.

Emma’s responsibilities include overseeing sensitive and Casualty claims, meeting KPIs, supporting projects, ensuring compliance, and providing mentorship and support to colleagues.

Contact the claims team: getintouch@pro-global.com



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Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

Meet the team

Michael Mackenzie

Head of Specialist Claims


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Ceri-Siân Williams

Solicitor (non-practising)


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Emma Rees

Client Manager


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Garret Spring

Enstar Lead


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Alan Metzger

Head of Strategy Abuse & Care


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Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


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Jonathan Richards

Solicitor (non-practising)


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Iain Turnbull

Client Lead


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Ian Harvey

Consultant (Claims) – EL/PL Claims


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Kevin Coll

Claims Manager


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Timothy Hanman

Claims Manager

Tim joined Pro Global in September 2020 and is the Claims Manager of Complex Claims, a team who manage a portfolio of asbestos related losses and other respiratory conditions.

He has over 30 years of UK general insurance claims experience, managing a variety of losses including Employers Liability, Public Liability and Motor liability, with a focus on personal injury.

Tim has managed teams for over 25 years, dealing with large portfolios of claims for clients with various financial arrangements (fully insured, self-insured, large deductibles). He has retained technical claims handling roles, in addition to team/people management and management of relationships with customers, brokers and suppliers. 

Tim is ACII qualified and holds Chartered Insurer status.

Contact the claims team: getintouch@pro-global.com



Return to previous page

Meet the team

Michael Mackenzie

Head of Specialist Claims


OPEN

Ceri-Siân Williams

Solicitor (non-practising)


OPEN

Garret Spring

Enstar Lead


OPEN

Alan Metzger

Head of Strategy Abuse & Care


OPEN

Steve Bellingham

Head of Strategy – Disease and Illness at Pro Insurance Solutions


OPEN

Jonathan Richards

Solicitor (non-practising)


OPEN

Iain Turnbull

Client Lead


OPEN

Ian Harvey

Consultant (Claims) – EL/PL Claims


OPEN

Kevin Coll

Claims Manager


OPEN

Latest Insights


May 04, 2023


Reserving accuracy is key for managing complex claims development in 2023

This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]


Read More


May 03, 2023


The “zero” moment of the claim

Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]


Read More


Apr 28, 2023


An insurance claims adviser local authorities can trust

Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]


Read More

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