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Occupational Disability Claims Processing

Welcome to Pro Global: EUROPE

We know that different insurance markets require different specialisms. Every territory has its own regulatory and compliance landscape and unique risks. That’s why we have spent 28 years tailoring our specialist expertise for multiple markets and languages.  

Pro has been operating in Germany since 2016.  We have an office in Cologne with  local experts in both the regulatory landscape and the specialist insurance policies that are unique to the German market backed by the global reach to support multi-territory operations. We use our expertise to advise, implement, outsource or audit your insurance operation wherever you trade.

On this page you will find details of the services specific to the German region only.

For more details of our broader global services, across policy admin, claims management and technical accounting, click the link below or simply contact us for a chat.

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Europe Specific Services

Pro Claims Solutions GmbH - Disability

With over 25 years of experience, we are the specialised claims service provider in the disability-field. Our team consists of experienced desk and field staff. With our professional, medical and legal expertise, we support you in all areas and with all relevant products (occupational disability, basic disability insurance, dread disease, etc.). Our range of services is rounded off by the technical support required for an optimal performance.

Occupational Disability Claims Processing

We are your contact for support in the following areas:

  • Claims handling
  • Review
  • Desk and field (On-site) service
  • Medical opinions by specialists in the various fields of expertise

Contact the Europe team today

+49 2935 96420
Zentrale@pro-global.com

Meet the team

Michael Schwiede

Head of Claims

Europe

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Roman Claudius Claren

Managing Director

Europe

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Roman Hannig

Head of Client Engagement

Europe

Profile

Oliver Schippa

Head of Product and User Experience

Europe

Profile

Monzer Monzer

Data Analyst

Europe

Profile

Latest Insights

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In the first of our two-part webinar series hosted by the Managing General Agents’ Association (MGAA), Pervin Sivanathan, Group Head of Audit & Advisory Services; […]

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Dec 01, 2025
Innovation and Efficiency Through Third-Party Providers: The Key to Advancing the German Disability Insurance Market in 2026

With one in four employees likely to experience some form of occupational disability during their career, and qualified claims assessors increasingly in short supply, it […]

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Nov 26, 2025
Meet the Pros: Kristy Lovegrove

As Chief Technology Officer, Kristy Lovegrove has led Pro Global’s digital transformation strategy since December 2020, evolving the business through smart and scalable solutions. With […]

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Contact the Europe team today

Cologne

Pro Insurance Solutions GmbH
Hohenzollernring 14,
50672 Cologne
Germany

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Tel: +49-221-499380-70
Email: Zentrale@pro-global.com

Join us?

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to  hear from you. Click below to learn more about what it takes to succeed at Pro.    

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© Copyright 2025 Pro Insurance Solutions Limited. All rights reserved.
The Pro Group includes companies authorised and regulated in a number of jurisdictions including the UK that operate under the Pro Global Brand (with the exception of Pro MGA Global Solutions Ltd and its associated companies). Pro Global Holdings Limited is a holding company, registered in England and Wales, whose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB  (Reg No. 10532385).
Pro MGA Global Solutions is a trading brand of Pro MGA Solutions Limited which is a company incorporated and registered in England and Wales, whose registered address is hose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB (Reg No. 10575665) with its principal place of business (office) at 18 King William Street, London EC4N 7BP. Pro MGA Solutions Limited is authorised and regulated in the UK by the Financial Conduct Authority (FRN: 770419).