Pro Global adds strength and depth to speciality claims team - Pro Global

Pro Global adds strength and depth to speciality claims team

Pro Global advances further into the field of specialty claims thanks to the appointment of Ceri-Siân Williams, a qualified solicitor, specialising in abuse and care claims


June 7, 2021

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London, 7th June, 2021: Global re/insurance outsourcing and consulting specialist Pro Global Holdings Limited (‘Pro’) has announced the appointment of Ceri-Siân Williams who joins the team in a non-practising role to oversee the investigation and management of abuse and care claims.

Pro is a leader in handling and resolving complex abuse and care claims. Ceri-Siân’s appointment further reinforces its commitment to invest in the expertise required to provide the market with innovative solutions and proactively address emerging trends both from a claims and legal perspective.

Ceri-Siân joined the Pro Global team in April 2021, having worked as a private practice solicitor for 16 years, where she specialised in abuse and social care claims, representing primarily local authorities.

During her career, Ceri-Siân has taken on multiple senior responsibilities, as well as delivering training and seminars to her team and clients. Her appointment is a fantastic addition to the Pro team and represents a significant commitment to developing its complex claims expertise.

In her new role at Pro, Ceri-Siân will work closely with Pro’s senior leadership team, Mike Mackenzie (Head of Speciality Claims) and Alan Metzger (Head of Strategy – Abuse and Care claims), to help inform and shape the group’s strategy in its consulting and management of challenging and sensitive claims on behalf of re/insurers.

Ceri-Siân Williams, Pro Global Legal Counsel – Specialist Claims, said:

“I am delighted to be joining the experts at Pro and am looking forward to bringing my experience to the challenge of managing complex specialty claims, which require dedication, rigour and a proactive mindset to resolve. My career to date has led me through a number of complicated cases, many of which were multifaceted and highly sensitive. Having such an in-depth understanding in the area of complex claims will be of paramount importance in my new role at Pro, and I look forward to helping the team continue to deliver fairness for claimants and value for our re/insurer clients as we grow within this specialist field.”

Richard Lawson, Pro Global Group Head of Claims, said:

“Ceri-Siân’s appointment adds significant strength and depth to Pro’s growing capability as a leader in managing and consulting on abuse and care claims. As an experienced legal practitioner who has specialised in abuse claims for many years, Ceri-Siân is perfectly placed to take the lead on management of these complex legal issues, and to keep pace with the unfolding legal framework surrounding such claims. I’m certain that Ceri-Siân will prove pivotal in helping educate and guide our re/insurance clients as to the most proactive, efficient and fair methods of managing such claims within an evolving legal environment.”


Notes for Editors – About Pro Global

Pro is a leading international consultancy and service provider that focuses on delivering flexible outsourcing solutions for live and run-off business, operational consultancy and audit services exclusively to the global insurance industry.

Founded in 1993, Pro has some 160 clients spanning the global insurance market, including insurers, reinsurers, brokers, lawyers and corporate investors.

The company has over 500 employees around the world, with recent geographic expansion in Germany and North America. Pro has offices in London, Cologne, Zurich, New York and Buenos Aires, all supported by regional delivery centres, enabling Pro to act for clients across multiple markets, cultures and territories.

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07740 633 296

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