Claire Heal

Operations Manager- Risk Capture

Specialism

Claims Management Financial & Technical Accounting

Claire Heal is an experienced Operations Manager with over two decades of expertise in the Lloyd’s market, specialising in Risk/Data Capture, DUA, Messaging, and Client SLA delivery. Her track record includes successfully improving operational processes through effective team management and a collaborative leadership style. Passionate about Change Management, Claire leads high-performing teams that consistently deliver outstanding results, managing multiple teams and client relationships in Risk Capture and Bordereau.

She excels in transitions and onboarding, consistently achieving SLAs ahead of schedule with her highly skilled professionals, fostering skill development and exceeding client service expectations. Claire is a dynamic leader in operations management, renowned for her dedication and exceptional results.

Previous Next

Other members of the Claims Management team


Contact

+44 (0)20 7068 8000

getintouch@pro-global.com

In the news

Key Takeaways from #RISK Europe 2025

The Pro Global team had the pleasure of attending #RISK Europe 2025 at ExCeL London on 12-13 November 2025, a leading industry event exploring the […]

Audit
Insights
Nov 18, 2025

Videos


Pro Global Common Audit Issues

The Importance of full Claim Audits in Insurance

Expert Insights on Insurance Audits

Work Experience with Izzy at Pro MGA Global Solutions
Media centre

Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.

Latest Insights

Nov 18, 2025
Key Takeaways from #RISK Europe 2025

The Pro Global team had the pleasure of attending #RISK Europe 2025 at ExCeL London on 12-13 November 2025, a leading industry event exploring the […]

Read More
Nov 13, 2025
Key Takeaways from FIDES 2025

FIDES 2025 took place 9–12 November at the Real Intercontinental Hotel Convention Center in Escazú, San José, Costa Rica, a dynamic, pan-regional forum bringing insurance […]

Read More
Oct 31, 2025
Why insurers and brokers need smarter resourcing resilience strategies

This article is shared with the kind permission of Resilience Forward As insurers and brokers face talent shortages, regulatory pressure, and shifting global risks, outsourcing […]

Read More

JOIN OUR TEAM
MEET OUR TEAM
PRO MGA SOLUTIONS
© Copyright 2025 Pro InsuranceSolutions Limited. All rights reserved.
The Pro Group includes companies authorised and regulated in a number of jurisdictions including the UK that operate under the Pro Global Brand (with the exception of Pro MGA Global Solutions Ltd and its associated companies). Pro Global Holdings Limited is a holding company, registered in England and Wales, whose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB  (Reg No. 10532385).
Pro MGA Global Solutions is a trading brand of Pro MGA Solutions Limited which is a company incorporated and registered in England and Wales, whose registered address is hose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB (Reg No. 10575665) with its principal place of business (office) at 18 King William Street, London EC4N 7BP. Pro MGA Solutions Limited is authorised and regulated in the UK by the Financial Conduct Authority (FRN: 770419).