Claire Heal - Pro Global


Claire Heal

Operations Manager- Risk Capture

Specialism

Claims Management Financial & Technical Accounting

Claire Heal is an experienced Operations Manager with over two decades of expertise in the Lloyd’s market, specialising in Risk/Data Capture, DUA, Messaging, and Client SLA delivery. Her track record includes successfully improving operational processes through effective team management and a collaborative leadership style. Passionate about Change Management, Claire leads high-performing teams that consistently deliver outstanding results, managing multiple teams and client relationships in Risk Capture and Bordereau.

She excels in transitions and onboarding, consistently achieving SLAs ahead of schedule with her highly skilled professionals, fostering skill development and exceeding client service expectations. Claire is a dynamic leader in operations management, renowned for her dedication and exceptional results.

Previous Next

Other members of the Claims Management team


Contact

+44 (0)20 7068 8000

getintouch@pro-global.com

In the news

AM Best interview with Danny Maleary

Danny Maleary was interviewed by AM Best during the recent Rendez-Vous de Septembre conference in Monte Carlo. Danny introduced Pro MGA’s new specialty capital division […]

MGA
News
Sep 10, 2025

Videos


Work Experience with Izzy at Pro MGA Global Solutions

Ollie’s Work Experience journey with Pro MGA Global Solutions

The Importance of full Claim Audits in Insurance

Pro Global Common Audit Issues
Media centre

Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.

Latest Insights

Sep 08, 2025
Meet the Pros: Toby Fennemore Solution Architect, Digital Services

Our talented people are leading the charge in transforming legacy systems, building smarter operations, and ensuring our clients are ready for the future of insurance. […]

Read More
Sep 01, 2025
Third Parties Under the Spotlight: Why Audit-Tech Is Fast Becoming a Template for Trust in Insurance

This article is shared with the kind permission of BI-Journal. Discover why audit-tech is reshaping third-party risk management in insurance and becoming a new standard […]

Read More
Aug 20, 2025
Third-Party, First Priority – The Compliance Shift Insurers Can’t Ignore

“You can’t outsource accountability” – It’s a mantra insurers are hearing loud and clear from regulators in 2025, as new rules demand greater resilience, tighter […]

Read More

JOIN OUR TEAM
MEET OUR TEAM
PRO MGA SOLUTIONS
© Copyright 2025 Pro Insurance Solutions Limited. All rights reserved.
The Pro Group includes companies authorised and regulated in a number of jurisdictions including the UK that operate under the Pro Global Brand (with the exception of Pro MGA Global Solutions Ltd and its associated companies). Pro Global Holdings Limited is a holding company, registered in England and Wales, whose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB  (Reg No. 10532385).
Pro MGA Global Solutions is a trading brand of Pro MGA Solutions Limited which is a company incorporated and registered in England and Wales, whose registered address is hose registered office is Southgate House, Southgate Street, Gloucester, GL1 1UB (Reg No. 10575665) with its principal place of business (office) at 18 King William Street, London EC4N 7BP. Pro MGA Solutions Limited is authorised and regulated in the UK by the Financial Conduct Authority (FRN: 770419).