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Meet the Pros: Oliver Walker
For our next Meet the Pros series blog, we’re shining the spotlight on Oliver Walker, whose career journey began with a Pro Global-supported apprenticeship and […]
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Claire Heal is an experienced Operations Manager with over two decades of expertise in the Lloyd’s market, specialising in Risk/Data Capture, DUA, Messaging, and Client SLA delivery. Her track record includes successfully improving operational processes through effective team management and a collaborative leadership style. Passionate about Change Management, Claire leads high-performing teams that consistently deliver outstanding results, managing multiple teams and client relationships in Risk Capture and Bordereau.
She excels in transitions and onboarding, consistently achieving SLAs ahead of schedule with her highly skilled professionals, fostering skill development and exceeding client service expectations. Claire is a dynamic leader in operations management, renowned for her dedication and exceptional results.
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