Richard Emmett

Head of Insurance Services

Specialism

Leadership Team Financial & Technical Accounting Underwriting Support Broker Services Digital Services

Richard Emmett, Head of Insurance Services at Pro Global, brings over 35 years of unparalleled experience in the (re)insurance industry. A stalwart member since the inception of Pro in 1993, Richard has steered the client management teams for over two decades, consistently delivering best-in-class outsourcing solutions to both live and legacy markets.

Specialising in all facets of insurance operational management, Richard’s current portfolio includes Pro’s Underwriting Support, encompassing both open market and delegated aspects, Technical Accounting, P&C, and Legacy Claims functions and Broker Services. His dedication extends to fostering client engagement with existing clients and prospective partners alike. Collaborating closely with Pro’s Digital Services team, Richard engineers improved processes, leveraging automation and process augmentation approaches to enhance client delivery.

A driving force behind the development and successful implementation of the WFUM Pools schemes, Richard is not only an Associate of the Chartered Insurance Institute but also holds the title of Chartered Insurance Practitioner. In his longstanding tenure at Pro, Richard has proven his commitment to excellence, making him an integral part of the company’s success story. His leadership ensures that Pro Global continues to drive optimal outcomes for clients through value-added propositions, aligning seamlessly with the company’s ethos of innovation and client-centric solutions.


Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.

Latest Insights

Key Takeaways: MGAA Webinar – Operational Resilience & Third-Party Vendor Risk 101: What Are the Challenges? 

In the first of our two-part webinar series hosted by the Managing General Agents’ Association (MGAA), Pervin Sivanathan, Group Head of Audit & Advisory Services; […]

Innovation and Efficiency Through Third-Party Providers: The Key to Advancing the German Disability Insurance Market in 2026

With one in four employees likely to experience some form of occupational disability during their career, and qualified claims assessors increasingly in short supply, it […]

Meet the Pros: Kristy Lovegrove

As Chief Technology Officer, Kristy Lovegrove has led Pro Global’s digital transformation strategy since December 2020, evolving the business through smart and scalable solutions. With […]