Pro enables you to take a more proactive approach to managing legacy liabilities. Combining deep expertise in legacy claims management with specialist claims technology, we have developed a proven approach to legacy portfolio management that allows you to put all your focus back on your core business.
Our experts manage all of your claims needs, including complex disease, illness and claims that are sensitive in nature and can advise on best strategies for your portfolio, as well as streamline your processes to reduce friction for you and your claimants. We focus on speed of achieving the right outcomes, while treating your policy holders and claimants fairly at all times.
Working in the Public Sector isn’t easy. At Pro Global we understand the four main challenges the Public Sector faces
We help you simplify procedures, reducing operational costs while delivering excellent customer experience. We also provide surge resources to cover peak periods of claims activity. Our experts work proactively, freeing up your claims personnel to focus on other activities.
For complex liability and legacy claims we use Pelican, our end-to-end digital claims platform. Pelican offers an integrated platform which creates a single version of the truth, automates processes, increases efficiency, removes duplication, improves lifecycle and reduces operational costs.
To book a demo, email: getintouch@pro-global.com
Our market-leading claims audits can help to improve claims management performance, while ensuring compliance with processes and standards. We are accredited Lloyd’s Claims File reviewers (CFR) and can provide robust management information on adherence to both corporate and regulatory standards.
Pro Global offers a fully integrated solution to the challenges of claims management, with the support of our PELICAN software. Pelican provides a one-stop solution, with all your data in one place giving you:
“Since appointing Pro Global on a three-year claims peer review contract, the quarterly output has never been anything other than first class and far superior to other providers we used previously. Their review team has worked seamlessly alongside our claims teams to provide independent surety that we are complying with both corporate and Lloyd’s standards. Indeed, we wer e sufficiently impressed to have recently appointed Pro on a separate project. We really see them a s a trusted partner to us.“
Head of Claims, A global speciality lines insurance company
We know that different markets can have different specialisms. We’ve spent 28 years tailoring our specialist expertise for multiple markets and languages.
Whatever your risk portfolio, we have the expertise to support your complex claims requirements, including highly specialised claims capabilities, delivering advisory, full delegated claims handling, outsourcing and auditing services.
Every business challenge is different and so are the plans we need to put in place to make your operation more successful.
Do you have a claims need you want to discuss, contact us for an initial consultation:
Steve Lewis
CEO & Group Head of Claims
