Who Are We | Insurance Operations Specialists | Pro Global

Focus Fuels Success

We can help create scalable, specialist insurance solutions that enable you to focus and excel

People make Pro what it is

Over the years we’ve developed proven processes and proprietary technology which allows us to deliver specialised solutions at scale. But we’ve never lost sight of the practitioner-led approach that built those systems and that our clients today value so highly. 

Our people make it their mission to create scalable, specialist insurance solutions that enable our clients to focus and excel. Our values are what hold this diverse team of specialists together.

"They are a very engaging group of people to work with, offering open communication, a ‘can do’ attitude towards problem solving and an extremely pragmatic mindset in terms of solution design.”

Head of Operations at a market leading insurance company

Meet some of our specialists

Roman Claudius Claren

Managing Director

Europe

Sina Jantsch

Team Lead Claims Handler

Europe

Roman Hannig

Head of Client Engagement

Europe

Sonia Stanton

Compliance Manager

UK

Join our team

We’re always looking for proactive professionals to join our team. Whether you’re a curious and data-driven graduate, or an established expert in a specialist insurance field, we’d love to hear from you. Click here to learn more about what it takes to succeed at Pro.

Our Locations

Predicting risks and insuring against them is a global effort. Yet every territory has its own specialised policies, regulations and laws which can make global insurance solutions complex to deliver. We’ve honed our specialist expertise in multiple territories and languages for 30 years. We partner with clients around the world, acting for them across multiple markets, cultures and territories.

Latest Insights

Meet the Pros: Toby Fennemore Solution Architect, Digital Services

Our talented people are leading the charge in transforming legacy systems, building smarter operations, and ensuring our clients are ready for the future of insurance. […]

Third Parties Under the Spotlight: Why Audit-Tech Is Fast Becoming a Template for Trust in Insurance

This article is shared with the kind permission of BI-Journal. Discover why audit-tech is reshaping third-party risk management in insurance and becoming a new standard […]

Third-Party, First Priority – The Compliance Shift Insurers Can’t Ignore

“You can’t outsource accountability” – It’s a mantra insurers are hearing loud and clear from regulators in 2025, as new rules demand greater resilience, tighter […]