Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Andrew Smith is a highly experienced insurance professional with over 30 years of experience within the London Market. He has a Postgraduate Diploma in Marketing and currently holds the position of Executive Consultant, delegated Underwriting Audits at Pro. In his current role, Andrew undertakes Coverholder and TPA audits.
He has extensive knowledge in all aspects of a Coverholder’s or MGA’s operations, from underwriting to claims, accounts, governance, and controls. Andrew has been involved in over 100 binder reviews annually for over 20 Lloyd’s clients, covering a wide range of classes including property, casualty, contractors all risks, bloodstock, and personal accident. He has also successfully concluded numerous commutation negotiations and has been involved in numerous consulting projects such as historical inspections of records
Contact the audit team: getintouch@pro-global.com
Ken Hutchinson is a Senior Auditor with 45 years of experience in the Insurance/Reinsurance industry. He has a Bachelor of Science in Business Administration, majoring in Accounting.
Ken has worked for a European reinsurance company as Vice President of Accounting for 13 years, and then worked for a Florida-based reinsurance consulting services firm for 25 years as Senior Vice President-Audits and Treasurer. In these roles, he was responsible for financial and statutory accounting functions, directing the company’s commutation and runoff strategy, supervising a 15-person audit department, and working with outside counsel in litigation support cases.
Ken has experience in Lloyd’s Coverholder audits, US MGA Operational and Transactional Audits, and has leveraged audit findings to mitigate client exposure. He has also worked for various State Liquidation Bureaus, performed backfill accounting roles with insurance companies, and presented reinsurance seminars to state insurance departments.
Contact the audit team: getintouch@pro-global.com
Eileen Lubold is a Senior Claim Auditor with over 30 years of experience in the insurance industry, primarily in the claims sector. She has expertise in personal and commercial lines, first and third party liability, property damage, physical damage, subrogation, file audit, inland marine and toxic tort.
Eileen has held positions as both a company adjuster and TPA handler, and has worked as a Claim Specialist and Supervisor with a focus on commercial trucking, inland marine, and toxic tort. She has designed and implemented the Arbitration Forums process and has trained adjusters on proper claim handling.
Eileen’s recent assignments include working on a toxic tort portfolio in Baltimore, supporting a US insurance company on their claims audit program, and conducting Lloyd’s Delegated Claims Administrator audits. She is proficient in all aspects of claim work for general liability, transportation, subrogation, commercial and personal lines and is detail oriented with an emphasis on training and compliance.
Contact the audit team: getintouch@pro-global.com
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Contact the claims team: getintouch@pro-global.com
May 04, 2023
Reserving accuracy is key for managing complex claims development in 2023
This article is shared with the kind permission from Insurance Day. Original article here ————- Accurately reserving historic books of business that are affected by […]
May 03, 2023
The “zero” moment of the claim
Advising the insured at the time of the claim is the key to success in speeding up the settlement, says Sabrina Nieto, P&C Manager. The […]
Apr 28, 2023
An insurance claims adviser local authorities can trust
Harnessing technology and complex claims expertise to streamline public sector insurance claims management can save money for the public purse, says Pro Global Head of […]
Head of Specialist Claims
Solicitor (non-practising)
Client Manager
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Garret joined Pro Global in March 2019. Since joining Pro, Garret has worked on the Enstar account, where he currently works as Client Lead.
He qualified as a Solicitor in 1997 and has worked in private practice, acting for both Claimants and Defendants. For the last 15 years, prior to joining Pro, he led teams of lawyers who acted on behalf of Claimant’s in claims for occupational disease, including asbestos-related disease claims. In addition to working for Claimant’s, Garret has also worked closely with the charity sector who support victims of asbestos related illnesses.
Contact the claims team: getintouch@pro-global.com
Head of Specialist Claims
Solicitor (non-practising)
Enstar Lead
Head of Strategy Abuse & Care
Head of Strategy – Disease and Illness at Pro Insurance Solutions
Solicitor (non-practising)
Client Lead
Consultant (Claims) – EL/PL Claims
Claims Manager
Feb 16, 2023
Operational Resilience: the key boardroom topic for 2023
With strong economic headwinds putting pressure on balance sheets, and amid regulatory and compliance scrutiny, operational resilience – and in particular digital operational resilience – […]
Feb 02, 2023
Continuous Improvement: Identify, implement, review, repeat
Shayne Caple, Pro Global Head of Underwriting Services, always focuses on continuous improvement when supporting clients – but what does this mean in practice, and […]
Feb 01, 2023
New ‘Super’ MGA Casper selects Pro MGA Global Solutions as Incubation Partner
London, 2nd February, 2023: Pro MGA Global Solutions, the independent managing general agent (MGA) incubation division of global re/insurance trusted guidance provider, Pro Global Holdings […]